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AuthorTopic: can't buy knagalis because ...
Cabinfever
Posted: 27th August 2003 05:47
... because the only way you can pay is with that mob of unethical scum, paypal.

it is a pity because to me this looks interesting and unsual. i am so sick of subtractive synths Rolling Eyes - it's about time we got things like this

but paypal !! Sad please mr dash do something about this. what about kagi ?
dougsyo
Posted: 27th August 2003 05:53
Cabinfever wrote:
... because the only way you can pay is with that mob of unethical scum, paypal.

it is a pity because to me this looks interesting and unsual. i am so sick of subtractive synths Rolling Eyes - it's about time we got things like this

but paypal !! Sad please mr dash do something about this. what about kagi ?

They used to use ShareIt, I don't know why they changed it (as it was changed before the DashSynthesis -> DashSignature change).

I've not had any problems with PayPal, for what that's worth. If you post a note over in the Dash forum, perhaps WilliamK can suggest an alternative.

Doug
ttoz
Posted: 27th August 2003 07:17
Cabinfever wrote:
... because the only way you can pay is with that mob of unethical scum, paypal.

it is a pity because to me this looks interesting and unsual. i am so sick of subtractive synths Rolling Eyes - it's about time we got things like this

but paypal !! Sad please mr dash do something about this. what about kagi ?


what's wrong with paypal?
pough
Posted: 27th August 2003 08:25
What's wrong with Paypal

I'm not fond of Paypal, either, so I paid for Knagalis by sending a cheque. If you contact William directly (instead of complaining in a public forum Razz ) he'll work something out with you.
Cabinfever
Posted: 27th August 2003 12:35
forums are for discussion. i discuss not liking paypal. others agree.

so Razz to you too
BearNaomh
Posted: 27th August 2003 12:53
There is a second option different of Paypal:
http://www.dashsignature.com/?content=order2
(ClickBank)
WilliamK
Posted: 27th August 2003 12:54
Hello, sorry for the problem with PayPal guys, we know that a 10% of users dislike it. We are working on a new system, but so far PayPal is still the best option ever. And I read the PayPalSucks site, and all the stuff people are complaining there were change in 2003, so I don't see much point for that site anyway. Wink

BUT We do have another way of payment, once you enter the ORDER page you will see (we added the option this month) [ Cick Here For Alternative ClickBank Order Page ]

And if you still have any problem, please, contact us at: info@dashsignature.com

We also added this info on the [ ORDER-FAQ ]

Hope this clears the problem.

Best Regards, WilliamK
AndreasE
Posted: 28th August 2003 05:44
But the Alternative ClickBank takes high taxes. Or do you have taxes on all your products from now on? (I purchased all your synths except Knagalis some weeks ago without taxes).
Bram
Posted: 28th August 2003 06:50
Hi,

most of us @ smartelectronix have been using paypal and we're quite happy with it...

concerning 'paypalsucks.com' : if you're an online money-transfering agent and have 5000000 users, there's always going to be a few unhappy people. Can anyone tell me what they have found to be wrong with paypal? I'm not telling you "paypal is fine", I just ant to know WHY people hate paypal as it concerns us too!

Imho their rates are OK, and haven't recieved ANY spam from them.
I agree their service is sometimes lame (no way to change your 'country' for example, which sucks), but there's no other money-service that provides a "donation-amount-set-by-user" kind of thing.

help me understand, pls.

- bram
Cabinfever
Posted: 28th August 2003 08:19
a friend of mine who runs a small software site received a fraud payment. paypal reversed this on him which led to a big negative balance and many long communications of unhappiness. this is not the first time he has been scammed and paypal does nothing for him but seems to protect the scammer instead. now he uses kagi.
pough
Posted: 28th August 2003 08:50
Bram wrote:
help me understand, pls.


For me, it wasn't anything similar to the experiences on Paypalsucks.com, it was just a bizarre, comedy-of-errors event that really, really frustrated me. In a situation (getting and using an account) that shouldn't have had any problems, there were only problems. It was bizarre. You know that expression, 'anything that can go wrong, will'? Well it was more like 'anything that can't go wrong, will.' That's what it felt like for me and that's why I hate Paypal. I think that all the bad luck piled up and landed on me. Sad
Spe3D
Posted: 28th August 2003 08:55
Well here goes my input,

Not about the synths or the developers just my personal dislike for PayPal

And will not purchase anything through it, ever.

Regards,

Spe3d

Confused
dkistner
Posted: 28th August 2003 08:57
As a buyer and as a seller, I've been happy with PayPal. The alternatives just didn't work for me. I don't do major big-bucks business, though, so I don't know what it would be like if I did.

I'd think since eBay acquired PayPal, a lot of the earlier complaints would not be so much of an issue anymore. But even before that, I had no trouble.
Ian B
Posted: 28th August 2003 09:26
Spe3D wrote:
Well here goes my input,

Not about the synths or the developers just my personal dislike for PayPal

And will not purchase anything through it, ever.

Regards,

Spe3d

Confused
Totally agree with Spe3D on this. No matter how good something is/appears to be, if getting it means using paypal, I'll do without.
WilliamK
Posted: 28th August 2003 09:28
AndreasEhrhardt wrote:
But the Alternative ClickBank takes high taxes. Or do you have taxes on all your products from now on? (I purchased all your synths except Knagalis some weeks ago without taxes).


No taxes on both systems. Wink

Regards, WilliamK
WilliamK
Posted: 28th August 2003 09:33
Cabinfever wrote:
a friend of mine who runs a small software site received a fraud payment. paypal reversed this on him which led to a big negative balance and many long communications of unhappiness. this is not the first time he has been scammed and paypal does nothing for him but seems to protect the scammer instead. now he uses kagi.


What year was that? Looks like your friend is new to eCommerce. I had this problem on ALL Payment systems so far. If you get a Charge-Back, you WILL pay the fees. Is stupid, but all systems on the Internet does that, including Kagi.com, just read theyre FAQs. I know cause I USED Kagi for a year. But they also "sucks" big time. They have the slowest support ratio ever, and another friend can confirm that.

But, people-are-people, and taste is personal. So there will allways be people who like this and hate that. I hate Kagi, I had nothing but problems. I hate 2CheckOut, had nothing but problems. ClickBank also did the SAME thing your friend had with PayPal, but I still use it. I had 2 ChargeBacks and I had to pay the sale-price plus a 50% bank-chargeback-fee. I was angry, but there is nothing you can do. Sad

ShareIt has the same thing, some people that sells VSTs told on this forum that every month they have one or more ChargeBacks and they also pay the bank-fee. Confused

I forgot to mention. PayPal is the ONLY system that pays up-to-date and that after 60 days of selling gives you a Debit-Card (also a Mastercard CreditCard) that allows you to get your money on the same-day of the sale. Also, I compared to all other companies the % fees and PayPal still have the lowest rates...

Well, enought. All I can resume is that I'm selling on the Internet for more than 5 years now, and I used A LOT of systems: Kagi.com, ClickBank.com, 2CheckOut.com, PaySystems.com, PayPal.com.

Best Regards, WilliamK
skyfirered
Posted: 28th August 2003 10:15
WilliamK wrote:
But, people-are-people, and taste is personal. So there will allways be people who like this and hate that. I hate Kagi, I had nothing but problems. I hate 2CheckOut, had nothing but problems. ClickBank also did the SAME thing your friend had with PayPal, but I still use it. I had 2 ChargeBacks and I had to pay the sale-price plus a 50% bank-chargeback-fee. I was angry, but there is nothing you can do. Sad


The problem for me, WilliamK, is that even if you follow PayPal's instructions to the letter, which they clearly say on their web site will protect you from chargebacks, they STILL will chargeback your account.* This is not just an inconvenience; it is clearly unethical, and there is no way that I wish to further that kind of business. As a business, you may be able to write the percentage off as uncollectable receivables, but as an individual seller using PayPal (for example on selling a synthesizer through ebay) you can be, to be blunt, absolutely screwed. How many of us have enough disposable income lying around to bring PayPal to court and try to recover both the chargeback and legal fees?

So even as a buyer I will avoid PayPal at all costs--the idea of helping PayPal profit makes me a bit sick.

You have every right to choose the service that is best for you, of course, but you may turn potential buyers off with PayPal.

*There are numerous examples of this all over the web. As an amateur wildlife photographer, I have seen this multiple times with ebay auctions for camera equipment.
WilliamK
Posted: 28th August 2003 15:43
Guys, I just updated the SECOND Order page that uses ClickBank. Now you can also select a bonus CD in your order. It is also more organized.

With time I plan to add PaySystems, but it will end up on a more complex sales system.

Best Regards, WilliamK
Alex@PA
Posted: 28th August 2003 16:38
I don't mind PayPal....in fact it was buying some Dash Reaktor ensembles that introduced me to Pay Pal. I think its a great way of paying for stuff personally. Nice and easy Cool
AndreasE
Posted: 29th August 2003 01:26
WilliamK wrote:
AndreasEhrhardt wrote:
But the Alternative ClickBank takes high taxes. Or do you have taxes on all your products from now on? (I purchased all your synths except Knagalis some weeks ago without taxes).


No taxes on both systems. Wink


William, thatīs whatīs written when I want to purchase Knagalis from Alternative ClickBank (downloadable version to Germany):

"Subtotal $99.95
Taxes $15.99

Total $115.94

ClickBank Product Name: "Windows VSTi EMM Knagalis Dow...""


No taxes? Wink
e-phonic
Posted: 29th August 2003 03:36
Paypal is a great way of paying! Never had any problems with it.

The site "http://www.paypalsucks.com/" is just an example of "I hate you because you are the biggest of your kind".
Just like the f*ck MicroSoft sites.
When someone got succes there are always people hating them for it.
I even saw some anti NI stuff around.

PJ
WilliamK
Posted: 29th August 2003 09:10
Ohhh, looks like ClickBank is messing things up. But I think is due to the new laws on Germany. Actually, why you didn't ordered from the DASHsignature.de site itself? There you have another option.

Regards, WilliamK
AndreasE
Posted: 29th August 2003 13:43
I didnīt order yet. Oh yes, DASHsignature.de, thatīs a good idea, thanks.
WilliamK
Posted: 29th August 2003 13:45
Just a note, I was updating the site, so it you ordered on the past hour please email me. Now things should be working again at the .de site. Wink

Best Regards, WilliamK
pHz
Posted: 29th August 2003 14:02
just for the record - been using paypal for a while [and quite heavily recently Wink ] and never had any issues with it - despite my reservations about it being part of a big empire now its always done right by me so far

slainte Razz rob
WilliamK
Posted: 2nd September 2003 16:08
Cabinfever wrote:
... because the only way you can pay is with that mob of unethical scum, paypal.

it is a pity because to me this looks interesting and unsual. i am so sick of subtractive synths Rolling Eyes - it's about time we got things like this

but paypal !! Sad please mr dash do something about this. what about kagi ?


Bud, we are still waiting for your order trought ClickBank, and if that is still no good to you, you can send a check to us. Razz

Here is ClickBank Order page (wich is just like Kagi.com)

http://www.dashsignature.com/?content=order2

Best Regards, WilliamK
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