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AuthorTopic: can anyone contact superwave?
monty
Posted: 9th June 2004 11:43
Hello,

I have been having problems with the performer module in cubase sx2.2. Get error message that dinput8.dll failed (Microsoft) and it crashes Cubase. In contrast the Trance Pro module works ok.

I am having problems trying to get to Superwave support. Contact gives message "Come back and visit us again" Not so helpful when you want to talk to support. info@supewave.co.uk (the "r" is missing) is not deliverable so I have not found a way to get to their support.

Any advice much appreciated.

best wishes, Monty
tobybear
Posted: 9th June 2004 11:47
Probably not much of a help, but dinput8.dll is part of DirectX8, so you might try installing either DX8.1a or DX9.0b and see if it solves your problems.

Cheers

Toby

www.tobybear.de
monty
Posted: 9th June 2004 11:50
Thanks Toby

I'll give it a go


best wishes, Monty
2windy
Posted: 9th June 2004 11:55
Can you search the members here for 'Rodders' and PM him?
LarryZ
Posted: 9th June 2004 11:57
I've been trying to get user manuals from Superwave ever since I bought the mega bundle. They keep telling me they are working on it. I usually have to wait up to a weeke until I hear something. Last message was now they might be looking for someone else to do the manuals. Just great!!
Larry Z
monty
Posted: 9th June 2004 11:59
Hmm?

I wonder if it will be quicker to get in the motor and drive to Leeds!!!!!!!

best wishes, Monty
monty
Posted: 9th June 2004 12:04
Larry,

how did you manage to contact superwave?

best wishes, Monty
2windy
Posted: 9th June 2004 12:32
Have you tried Eddie's email?

eddieg@superwave.co.uk
Mighty_Hero
Posted: 9th June 2004 12:34
He might also see this thread....he is a member here...
LarryZ
Posted: 9th June 2004 12:41
Eddie Gill is the one who responded.

info@superwave.co.uk
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