When you visit your IK User Area logged in as the user used to purchase J-60 you do not see notification of the new synths?Masr wrote:I have another issue. Bought J-60 yesterday through CS, installed it, renewed my samples, but did not get any of those other free synths yet. Anyone having the same problem? Or am I doing something wrong?
Syntronik [update March 2018: New T-03 Bonus Content & 4-for-1 bass synth promo] available
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Peter - IK Multimedia Peter - IK Multimedia https://www.kvraudio.com/forum/memberlist.php?mode=viewprofile&u=217907
- KVRAF
- Topic Starter
- 7864 posts since 20 Oct, 2009
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- KVRist
- 159 posts since 8 Nov, 2008 from Prague
No, which is really strange. All I see is the newly added J-60 in "My Products". And I also got some jam points for the purchase - the date is fine too (March 1).
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- KVRist
- 417 posts since 26 Feb, 2007
More Info re: this problem --dbender wrote:The Mac installer for the bonus content doesn't work. When I click the Install button, I get an error message saying: "Install aborted. Cannot find any Sound Content to copy."Peter - IK Multimedia wrote:We've also added new bonus content for Syntronik T-03 in honor of Bass Month (and we have a 4-for-1 on Syntronik bass synth instruments, too!).
When the dmg opens and mounts, there is a folder named "Syntronik Sound Content" and its Instruments and Samples subfolders do have content in them.
Have not had this problem with any of the other Syntronik installers. Have re downloaded the bonus content installer twice and have the same problem.
- I'm running OS X 10.12.6 (Sierra)
- Logged out and back in, still same problem.
- Tested by trying another bonus content installer I had already previously installed when it came out, the installer for the J-60 bonus content (which came out 2-12-18, the immediately prior bonus content before this new one today) -- No problem, installed fine. Also compared permissions settings for the installers (pkg files) and disk images (dmg files) for the J-60 bonus content and the T-03 Bonus Content released today, and they are the same permissions settings.
Ergo, there IS something awry with the Mac installer for the new T-03 Bonus Content released today.
Last edited by dbender on Fri Mar 02, 2018 11:48 pm, edited 1 time in total.
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- KVRist
- 159 posts since 8 Nov, 2008 from Prague
I had Syntronik Free already installed on my system.zzz00m wrote:Make sure you are logged into your personal area on the website and download the Syntronik Free from 'My Products'.
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- KVRist
- 417 posts since 26 Feb, 2007
OneOfManyPauls wrote:The mac content installed fine for me
Do you see the two new presets – named "Living Saw Bass T-03" and "Living Square Bass T-03" – in Syntronik's preset browser?
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- KVRian
- 716 posts since 23 Dec, 2011
I see the files in the installation package, but get an error on install (Mac OSX 10.13.4 ) "Installation aborted. Cannot find any Sound Content to copy."
The DMG has the two presets buried down under Syntronik Sound Content / Instruments / 53 Syntronik T-03 / Factory / Synth Bass /
..but no joy on the install. WIll wait until Monday, see if IKM posts up a different installation DMG for these two new presets. All other Syntronik bonus content has installed without issue on this Mac. These are the first two to fail out this way. No biggie...
The DMG has the two presets buried down under Syntronik Sound Content / Instruments / 53 Syntronik T-03 / Factory / Synth Bass /
..but no joy on the install. WIll wait until Monday, see if IKM posts up a different installation DMG for these two new presets. All other Syntronik bonus content has installed without issue on this Mac. These are the first two to fail out this way. No biggie...
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- KVRAF
- 3735 posts since 17 Sep, 2016
Then I don't follow your question. What other free synths are you expecting?Masr wrote:I had Syntronik Free already installed on my system.zzz00m wrote:Make sure you are logged into your personal area on the website and download the Syntronik Free from 'My Products'.
The bonus content are just preset bundles for the paid synths. So far that is the J-60, Pro-V, SAM, and T-03.
Windows 10 and too many plugins
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- KVRAF
- 3328 posts since 7 Aug, 2008
Just read up the page...he bought the J-60 which is in the "4 for 1" promo.zzz00m wrote:Then I don't follow your question. What other free synths are you expecting?Masr wrote:I had Syntronik Free already installed on my system.zzz00m wrote:Make sure you are logged into your personal area on the website and download the Syntronik Free from 'My Products'.
The bonus content are just preset bundles for the paid synths. So far that is the J-60, Pro-V, SAM, and T-03.
So, he's due 3 other synths to make 3+1=4 synths. He is unable to find the other 3 synths that should be added free to his account. That's what he's talking about. I have no idea what you're going on about.
- KVRAF
- 9096 posts since 5 Feb, 2004
Not that I'm selling it, but what happens if you do sell Syntronik, does the new buyer get access to all downloads?
If you have requests for Korg VST features or changes, they are listening at https://support.korguser.net/hc/en-us/requests/new
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- KVRAF
- 3735 posts since 17 Sep, 2016
Oh, I see now. I recall seeing that deal advertised. His post wasn't clear that was what he was referring to. He probably should contact customer support to get the promo added to his account.jsp1979 wrote:Just read up the page...he bought the J-60 which is in the "4 for 1" promo.zzz00m wrote:Then I don't follow your question. What other free synths are you expecting?Masr wrote:I had Syntronik Free already installed on my system.zzz00m wrote:Make sure you are logged into your personal area on the website and download the Syntronik Free from 'My Products'.
The bonus content are just preset bundles for the paid synths. So far that is the J-60, Pro-V, SAM, and T-03.
So, he's due 3 other synths to make 3+1=4 synths. He is unable to find the other 3 synths that should be added free to his account. That's what he's talking about. I have no idea what you're going on about.
Windows 10 and too many plugins
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- KVRAF
- 3735 posts since 17 Sep, 2016
How much you selling it for?braj wrote:Not that I'm selling it, but what happens if you do sell Syntronik, does the new buyer get access to all downloads?
Windows 10 and too many plugins
- KVRAF
- 3261 posts since 27 Mar, 2010 from UK