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Great support from Sugar Bytes

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Fleer
KVRAF
 
2775 posts since 22 Aug, 2014, from Boston/Cambridge

Postby Fleer; Thu Feb 23, 2017 7:33 pm Great support from Sugar Bytes

Have to say it like it is: Sugar Bytes has a very helpful support department.
Kudos to Nadine.
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Orbit-50
KVRAF
 
2028 posts since 28 Jun, 2005, from La La Land

Postby Orbit-50; Fri May 05, 2017 7:05 pm Re: Great support from Sugar Bytes

I also love their beautiful new website. Really refreshing.
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Alienware i7 R3 loaded with billions of DAWS and plugins.
crystalmsc
KVRist
 
332 posts since 18 Aug, 2012

Postby crystalmsc; Fri May 05, 2017 8:15 pm Re: Great support from Sugar Bytes

Cool new website, Nadine is awesome as always.
Kaossilatron - Voicillator
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BufoBufo
KVRist
 
115 posts since 23 Oct, 2008

Postby BufoBufo; Mon May 08, 2017 6:46 am Re: Great support from Sugar Bytes

crystalmsc wrote:Cool new website, Nadine is awesome as always.

I second that! Support is 1A+ in both response times and helpfulness :party:
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mgw38
KVRist
 
241 posts since 26 Jul, 2015, from Philadelphia

Postby mgw38; Mon May 08, 2017 6:48 am Re: Great support from Sugar Bytes

Fleer wrote:Have to say it like it is: Sugar Bytes has a very helpful support department.
Kudos to Nadine.


One of the best! :tu:
cron
KVRAF
 
2643 posts since 27 Dec, 2002, from London

Postby cron; Mon May 08, 2017 7:27 am Re: Great support from Sugar Bytes

I had poor support a few years back with a bug report and simple FR ignored, but its great to hear things have improved.

The quality of Factory has got me fully back on board with Sugar Bytes. It fixes so many of the general SB usability quirks and workflow frustrations found in older products like, say, Cyclop.

Great stuff all at SB!

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