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edoosx
KVRist
 
282 posts since 23 Feb, 2005, from Berlin, Germany

Postby edoosx; Thu Jan 30, 2014 4:48 am Unable to download software from araldfx site

Hi all!

Some time ago I bought Stormgate3 and DKS Pro. Now I need to download the installers but here is what happens:

1) I can successfully login into araldfx website so that I can see my downloads marked in red;
2) I click on the link [Click to enable the download];
3) [Click to enable the download] disappears;
4) I click on the link to download my software;
5) what I get is this: "Forbidden
You do not have permission to access this document.
Web Server at araldfx.com:
6) after that, sometimes, clicking on the back arrow of the browser brings up this: "Attempted to activate an active ticket". But sometimes not...

Does anyone know what I doing wrong here? I already wrote to Aldo but no reply for now.

Thank for your help!
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Orbit-50
KVRAF
 
2114 posts since 28 Jun, 2005, from La La Land

Postby Orbit-50; Fri Feb 07, 2014 2:20 pm Re: Unable to download software from araldfx site

The company is dead. All you can hope for is that Aldo might get back to you personally. Good luck Jim. :hihi:


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Alienware i7 R3 loaded with billions of DAWS and plugins.
edoosx
KVRist
 
282 posts since 23 Feb, 2005, from Berlin, Germany

Postby edoosx; Sat Feb 08, 2014 3:06 am Re: Unable to download software from araldfx site

Yes I know, I wrote him 3 times but no answer. On the website he wrote:
"The AraldFX download area is going to remain active and we will be supporting and updating our products as well!"
Well, I don't expect any update but at least a working download area for legit customers who want to use the software thay paid for or, if download area is not working, a reply to their emails.
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Orbit-50
KVRAF
 
2114 posts since 28 Jun, 2005, from La La Land

Postby Orbit-50; Sat Feb 08, 2014 5:03 am Re: Unable to download software from araldfx site

I feel bad for you. Well from now on, do what I do. Get yourself two 8gb USB sticks and back up all of your software and software updates on those. I use the 2 sticks as a redundant backup system in case one drive fails. The best would be DVD, but I stopped doing that because it was not only a pain in the ass to save all updates, but it was also wasteful to reburn a new DVD every time I had to save. Start today with what you have now, and never go through this pain and suffering ever again.

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Alienware i7 R3 loaded with billions of DAWS and plugins.
hueynym
KVRist
 
284 posts since 29 May, 2012

Postby hueynym; Sat Feb 08, 2014 5:47 am Re: Unable to download software from araldfx site

I tried that once. Unfortunately, even using dual redundant 2 TB discs, they've filled up so quickly, I'm finding I'm having to add larger drives - and they're not happy being plugged into an external powered USB strip, so I play swap-a-disk quite a lot. I also slough off all the little sample libraries (>4GB) on to DVDs. Piles of them. These sample-based library VSTs are becoming unwieldily.
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Orbit-50
KVRAF
 
2114 posts since 28 Jun, 2005, from La La Land

Postby Orbit-50; Sat Feb 08, 2014 7:35 am Re: Unable to download software from araldfx site

I'm sorry. I wasn't clear. What I meant was backing up your VSTs and serials which take up very little space so you don't have this type of problem anymore. :wink:
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Alienware i7 R3 loaded with billions of DAWS and plugins.
edoosx
KVRist
 
282 posts since 23 Feb, 2005, from Berlin, Germany

Postby edoosx; Sun Feb 09, 2014 6:45 am Re: Unable to download software from araldfx site

Hi Orbit-50!
That's a very good tip and that's what I usually do. But I was musically inactive for a couple of years and I missed to download the latest versions when AraldFX was still alive. I never had them on my harddisk. In the meanwhile I have a new computer and I am doing music again; I need DKS PRO and Stormgate3 to open old projects for a customer who asked me to remix 6 tracks made with those plugins (he didn't do a track bounce so we don't have the audio files). When he asked me if I can do it I told him "no problem" because I knew I have all plugins he used. Of course now I feel quite embarassed with him...
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Orbit-50
KVRAF
 
2114 posts since 28 Jun, 2005, from La La Land

Postby Orbit-50; Sun Feb 09, 2014 7:43 am Re: Unable to download software from araldfx site

I understand. Good luck with your customer. :)



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Alienware i7 R3 loaded with billions of DAWS and plugins.
edoosx
KVRist
 
282 posts since 23 Feb, 2005, from Berlin, Germany

Postby edoosx; Wed Feb 12, 2014 2:56 am Re: Unable to download software from araldfx site

Aldo just wrote me: he fixed the issue on the website and I could download the installers :-)
I want to say "Thank you" to Aldo for being there even if AraldFX is not in business anymore. I really really appreciate!
Goseba
KVRAF
 
2292 posts since 13 Jun, 2004, from Back in the UK

Postby Goseba; Wed Feb 12, 2014 3:24 am Re: Unable to download software from araldfx site

That's good to hear. :-)
Some of my music Soundcloud Goseba
stimresp
KVRian
 
992 posts since 1 Jul, 2008

Postby stimresp; Sun May 04, 2014 11:31 pm Re: Unable to download software from araldfx site

edoosx wrote:Aldo just wrote me: he fixed the issue on the website and I could download the installers :-)
I want to say "Thank you" to Aldo for being there even if AraldFX is not in business anymore. I really really appreciate!


That is good to hear. I know Aldo was ill when I last heard from him.

I hope you are well Aldo!

Still using DKSpro here.

8)
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mcnelson
KVRian
 
1057 posts since 26 Mar, 2004, from UK

Postby mcnelson; Sun May 04, 2014 11:58 pm Re: Unable to download software from araldfx site

Orbit-50 wrote:I'm sorry. I wasn't clear. What I meant was backing up your VSTs and serials which take up very little space so you don't have this type of problem anymore. :wink:

Google Drive is your friend for this. I back up to an external HDD AND also use Google Drive, except if the installer is huge (recently bought Quadrant - don't fancy backing up 1.5GB of installer online).

There's so many online storage providers (Onedrive, dropbox) you're spoiled for choice.

...and also still using DKS Pro. Lots of love for it here :D
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stardustmedia
KVRAF
 
1594 posts since 12 Dec, 2012, from Switzerland

Postby stardustmedia; Sun May 18, 2014 10:52 pm Re: Unable to download software from araldfx site

Definitely save all installers to a harddrive as a backup. I even keep older versions, just to be sure. I even double backup everything. What are an extra 100 bucks for just 2 USB harddrives, when you run into such a situation :wink:
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joaoteodosio
KVRer
 
4 posts since 5 Aug, 2009

Postby joaoteodosio; Wed Jan 18, 2017 5:17 am Re: Unable to download software from araldfx site

How do I contact Aldo?

I own GrandElectrix, but the mac download files are both corrupted. I download it, but can't install.

Thanks
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hivkorn
KVRAF
 
2410 posts since 6 Sep, 2007, from France

Postby hivkorn; Sat Apr 22, 2017 11:41 am Re: Unable to download software from araldfx site

Sorry for you buddy , but Aldo is out of business since a long time.All you can wish is someone who have a backup send you a copy.

Moderator: Aldo

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