KVR Audio

fatimakhant · Post by **fatimakhant** » Mon May 23, 2016 3:13 pm

hi,
my headphones are plugged in, but the sound dialogue box shows that it's not plugged in. how do i make my headphones work, help??

chk071 · Post by **chk071** » Mon May 23, 2016 3:20 pm

Need more info. Which sound dialogue box? Which operating system? Where do you plug in the hadphones? And so on. Try to reflect on a person trying to give you help here. How is he supposed to do so, if you don't give any info at all?

fatimakhant · Post by **fatimakhant** » Mon May 23, 2016 3:33 pm

well i have windows 8, i plugged in the headphones in the headphones jack, then i played a song, i couldnt hear from my headphones, my internal speakers were working, i right clicked on the volume button on the right corner of the screen and a menu popped up of "playback sounds, recording sounds, sounds, volume mixer, volume control options", i clicked on the playback sounds where it displays speakers and headphones. speakers are enabled and have a check on it and is set as default, whereas the headphones says "not plugged in" when they are!!!!
i hope now question is clear, and you can help me with it!
thank you

PapaLazarou · Post by **PapaLazarou** » Mon May 23, 2016 3:44 pm

Is this functionality you had before and now lost, or is this the first time you've plugged in headphones?

Desktop or laptop?

fatimakhant · Post by **fatimakhant** » Mon May 23, 2016 3:54 pm

i've had it before and i have lost now
laptop asus x555l

chk071 · Post by **chk071** » Mon May 23, 2016 4:00 pm

Did you do an OS upgrade, or was it working on Windows 8 before too? Also, did you update, or change the audio driver recently?

You can also check, if there's been an audio driver update via Windows Update maybe. Control panel -> type in "Update" in the search field in the upper right, and then click on "Show installed updates" or something similar, then you can see if there was an audio driver update maybe.

fatimakhant · Post by **fatimakhant** » Mon May 23, 2016 4:02 pm

i did, all of this!!!

chk071 · Post by **chk071** » Mon May 23, 2016 4:07 pm

fatimakhant wrote:i did, all of this!!!

You mean you upgraded Windows, or installed an update for the audio driver?

annode · Post by **annode** » Mon May 23, 2016 4:12 pm

Test that your headphone jack is the problem or your phones themselves.
If the jack, I would suspect physical damage and not software.

fatimakhant · Post by **fatimakhant** » Mon May 23, 2016 4:20 pm

did all of this!!!!

annode · Post by **annode** » Mon May 23, 2016 4:33 pm

fatimakhant wrote:did all of this!!!!

So where`s the problem...in the PC or the phones?
If the PC, you may have either damaged the jack to circuit board connection or fried the headphone op amp circuit.
In Win7 here, I don't see any separate software control for the jack vs speakers. (Control Panel/Sound)

annode · Post by **annode** » Mon May 23, 2016 4:38 pm

i clicked on the playback sounds where it displays speakers and headphones. speakers are enabled and have a check on it and is set as default, whereas the headphones says "not plugged in" when they are!!!!

Sorry, I don`t have this in Win7. Both items are blacked out.

thecontrolcentre · Post by **thecontrolcentre** » Mon May 23, 2016 4:48 pm

It's really easy to damage those minijack connectors on laptops. I've done it myself. Have you tried a different set of headphones, and checked the headphones work elsewhere?

Headphones aren't working