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MrGrumpy
KVRer
 
4 posts since 7 Mar, 2017

Postby MrGrumpy; Tue Sep 12, 2017 11:46 am licence transfers and installers if bought from website and not re-seller?

Hi
Long shot - bought products via website years ago, which is no longer around?

How do I, in 2017:
Get installers?
Transfer licences?

Thanks in advance
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HRBassman
KVRer
 
2 posts since 25 Jul, 2014, from Washington, DC - United States

Postby HRBassman; Tue Dec 19, 2017 6:27 pm Re: licence transfers and installers if bought from website and not re-seller?

Did you ever hear back from them? I own like 20 of their vsts, and my account is still not updated since they became Studio Toolz. They've also not responded to any of my messages. Have you had any luck at all contacting them?
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MrGrumpy
KVRer
 
4 posts since 7 Mar, 2017

Postby MrGrumpy; Tue Jan 09, 2018 3:40 am Re: licence transfers and installers if bought from website and not re-seller?

unfortunately not - I might escalate this further, thanks for the reminder
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sbj
KVRian
 
1081 posts since 17 Aug, 2012, from Old Zealand

Postby sbj; Tue Jan 09, 2018 6:20 am Re: licence transfers and installers if bought from website and not re-seller?

I'm in the same situation. Contacted StudioToolz a couple of times but no response.

Apparently this business don't want our business :dog:
Sound C loud
Band C amp
Not a perfectionist. Just very stubborn -Tipper-
MrGrumpy
KVRer
 
4 posts since 7 Mar, 2017

Postby MrGrumpy; Thu Jan 18, 2018 6:05 am Re: licence transfers and installers if bought from website and not re-seller?

I have set up a Studio Toolz account as well - final roll of the dice.
As I used PayPal I have itemized receipts from Minimal Systems; I can prove ownership of all the plugins.
What is annoying is that I do not recall being told about the old site being shut down, or any instructions or requests to transition to the new site. It's not a lot of money involved at the end of the day, and I just want to know I can still access something that is clearly still being sold and "supported" by the developer, who already has my money :wink:
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