Tracktion Software

Gymnopedies · Post by **Gymnopedies** » Fri Jan 25, 2013 2:54 am

The registration wiz tells me that I have a wrong key number or else it is owned by another user.
BTW..I couldn't figure out how to make posts on the new tracktion forum.

TSC · Post by **TSC** » Fri Jan 25, 2013 3:02 am

We are aware of this issue - the web devs are working their magic now - will have it fixed very soon.

We will keep you posted.

fedexnman · Post by **fedexnman** » Fri Jan 25, 2013 3:02 am

Gymnopedies wrote:The registration wiz tells me that I have a wrong key number or else it is owned by another user.
BTW..I couldn't figure out how to make posts on the new tracktion forum.

me too ,

fedexnman · Post by **fedexnman** » Fri Jan 25, 2013 3:03 am

TSC wrote:We are aware of this issue - the web devs are working their magic now - will have it fixed very soon.

We will keep you posted.

thx

TSC · Post by **TSC** » Fri Jan 25, 2013 3:08 am

OK - just spoke to the web dudes - any new orders should work fine - please let me know if they don't.

Any orders that have been placed and don't work, he will refresh and you will be contacted via your details provided.

Again, contact me if the problem persists - chasing the gremlins down with big guns!!

Many thanks guys.

Ivan_C · Post by **Ivan_C** » Fri Jan 25, 2013 8:36 am

I have just purchased T4, and I have the same problem (upgrade)

motty · Post by **motty** » Fri Jan 25, 2013 8:40 am

I've got the same issue with an upgrade...

IIRs · Post by **IIRs** » Fri Jan 25, 2013 9:31 am

And me.

Couple of other points:

I only saw my T1 license when I logged in: no sign of the T3 license, or the multiple T2 licenses I acquired by buying Mackie hardware. Is that correct?

Also my license key arrived from the sender "orders@trackion.com"...

Steverdo · Post by **Steverdo** » Fri Jan 25, 2013 9:32 am

I just purchased too (upgrade), and have the same problem.

ObsoleteAcc99 · Post by **ObsoleteAcc99** » Fri Jan 25, 2013 11:17 am

keep on having error problems-- site simply says error.

Also my mackie account did not get migrated properly, only tracktion version 1 appears at tracktion.com in my account, the same account username/email at mackie thankfully still correctly shows version 3 with correct download links..

any idea what's up?

aMUSEd · Post by **aMUSEd** » Fri Jan 25, 2013 11:20 am

TSC I can't login at all - the system remembers my Mackie username but is not recognising my password (even though I know it is correct as it still gets me into MyMackie fine) and when I click the retrieve password I am not getting the email - have tried this 4 times now.

riley4reason · Post by **riley4reason** » Fri Jan 25, 2013 11:54 am

invalid error here too, but login is working fine.
Riley

Flandersh · Post by **Flandersh** » Fri Jan 25, 2013 12:47 pm

Purchased the upgrade now and have the same problem.

MelodyMan · Post by **MelodyMan** » Fri Jan 25, 2013 12:57 pm

Flandersh wrote:Purchased the upgrade now and have the same problem.

+1

skipscada · Post by **skipscada** » Fri Jan 25, 2013 1:00 pm

Upgraded a few minutes ago - same problems as above.

Tracktion Software

KVR Audio

BR: Tracktion 4 Key Error