Hi
Someone from support will help me or not? My case number is: 301805. Nothing from September 18. And another case from September 16 was closed without any answer. Just want to let you know Arturia that you have one of the poorest support service ever.
All that i want to do with your plugin is just sell it and never buy your products again.
Problem is that when SEM V2 loaded it can't be connected with Arturia's Software Center.
My system:
Macbook Pro MB101
OSX 10.11.6
Bitwig 1.3.13
Someone from support will help me or not? Case number is: 301805.
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Andrei Marchenko Andrei Marchenko https://www.kvraudio.com/forum/memberlist.php?mode=viewprofile&u=312360 - KVRian
- Topic Starter
- 803 posts since 12 Sep, 2013
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Andrei Marchenko Andrei Marchenko https://www.kvraudio.com/forum/memberlist.php?mode=viewprofile&u=312360
- KVRian
- Topic Starter
- 803 posts since 12 Sep, 2013
Situation is getting ridiculous more and more 
Another one my case was closed without answer after 6 days! 
Another one my case was closed without answer after 6 days! -
- KVRist
- 32 posts since 6 Sep, 2012
Hello,
I have tried to reach you several times, with a solution.
Can you confirm you are receiving our emails?
Maybe in the spam box.
Best
I have tried to reach you several times, with a solution.
Can you confirm you are receiving our emails?
Maybe in the spam box.
Best
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- KVRAF
- 35294 posts since 14 Sep, 2002 from In teh net
There is often a lag where the Software centre comes up for a second or 2 saying it can't connect with the plugin when an Arturia plugin is loaded the first time but it then goes away. It is annoying though, shouldn't really happen at all. This was reported a long time ago.
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Andrei Marchenko Andrei Marchenko https://www.kvraudio.com/forum/memberlist.php?mode=viewprofile&u=312360
- KVRian
- Topic Starter
- 803 posts since 12 Sep, 2013
HI, David.David@Arturia wrote:Hello,
I have tried to reach you several times, with a solution.
Can you confirm you are receiving our emails?
Maybe in the spam box.
Best
Someone from your support sent me a new installation file... It works now but every time i open SEM V with a fingers crossed hand. I guess you received email from me about this.
Regards,
Andrey
P.S.: Just look and you will see that i'm not the only one with this problem. And as i can see that this bug was reported long time ago! You should do something.
