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Vortifex
KVRian
 
839 posts since 1 Sep, 2016

Postby Vortifex; Wed Oct 04, 2017 11:24 am Re: License Transfers

Cheers Rob. Turns out my licence was transferred within a day or so, so no complaints from me :tu:
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#rob
KVRist
 
483 posts since 20 Aug, 2013

Postby #rob; Thu Oct 05, 2017 1:32 am Re: License Transfers

Was just trying to be as transparent as possible for anyone else who might find this thread. ;)
Cheers,
Rob
u-he | Support | FAQ | Patch Library
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dlarseninclusive
KVRist
 
231 posts since 19 Nov, 2017, from Los Angeles

Postby dlarseninclusive; Fri Dec 15, 2017 2:52 pm Re: License Transfers

I just want to add, both Viktor and Rob have been extremely helpful with license transfers and consolidating my accounts to just one. I very much appreciate it. It was a bit of a pain, Thank You!



Ich würde gerne sagen, dass sowohl Viktor als auch Rob bei Lizenztransfers und bei der Konsolidierung meiner Konten sehr hilfreich waren. Ich schatze es sehr. Es war schmerzhaft. Vielen Dank!
evileye
KVRist
 
474 posts since 11 Feb, 2006

Postby evileye; Sat Dec 30, 2017 3:40 am Re: License Transfers

I purchased repro a few days ago. I wish to sell it but after reading this I’m unsure I can
My computer can’t handle it. That’s the only reason
Please let me know
Thanks
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#rob
KVRist
 
483 posts since 20 Aug, 2013

Postby #rob; Mon Jan 08, 2018 4:16 am Re: License Transfers

evileye wrote:I purchased repro a few days ago. I wish to sell it but after reading this I’m unsure I can

If it's only a few days, maybe we can refund you.

Even if for some reason we can NOT do that (if you purchased through a reseller, for example), then you'll always be able to sell and transfer your license. However, there will be a $15 transfer fee if you've only owned the license for less than 9 months. After 9+ months, transfers are free.

Either way, send an email to support at u-he dot com and we'll figure it out.
Cheers,
Rob
u-he | Support | FAQ | Patch Library
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EvilDragon
KVRAF
 
16775 posts since 6 Jan, 2009, from Croatia

Postby EvilDragon; Mon Jan 08, 2018 4:27 am Re: License Transfers

evileye, you could've installed the demo first before the purchase...
Sam-U
KVRist
 
41 posts since 8 Jan, 2018

Postby Sam-U; Mon Jan 08, 2018 8:06 am Re: License Transfers

#rob wrote:Even if for some reason we can NOT do that (if you purchased through a reseller, for example), then you'll always be able to sell and transfer your license. However, there will be a $15 transfer fee if you've only owned the license for less than 9 months. After 9+ months, transfers are free.

This is one of the most fair (for both sides) transfer details I read about in the past months. Very nice! Not that I would sell my Presswerk or Hive license but good to know :lol:
studiocat
KVRist
 
127 posts since 1 Sep, 2005

Postby studiocat; Sun Jan 28, 2018 2:05 am Re: License Transfers

I would buy your Repro license. :) I wish I would have tried the demo during the intro discount! Things settled down (project wise) after the holidays and I finally tried the demo a few days ago. Wow! Great sounding synth! -Perry-
nicksohn
KVRist
 
463 posts since 6 Dec, 2014

Postby nicksohn; Wed May 30, 2018 3:15 pm Re: License Transfers

I bought the diva from this guy on sunday.

viewtopic.php?f=43&t=505495&hilit=diva

but nothing happens so far.

Can anybody help me?

FYI, I know his license code...
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#rob
KVRist
 
483 posts since 20 Aug, 2013

Postby #rob; Thu May 31, 2018 1:16 am Re: License Transfers

7 posts and $80 for Diva... why... :shrug:

Please write to support at u-he dot com and tell us the details. We won't be able to disclose any information about the seller, should they be a u-he customer, but I think it should be OK to disclose if someone is not a u-he customer.
Cheers,
Rob
u-he | Support | FAQ | Patch Library
nicksohn
KVRist
 
463 posts since 6 Dec, 2014

Postby nicksohn; Thu May 31, 2018 3:47 am Re: License Transfers

Actually, It was $88.

He said he needed to buy token, and we split the bill.

Anyway, It was cheap price.
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#rob
KVRist
 
483 posts since 20 Aug, 2013

Postby #rob; Thu May 31, 2018 4:00 am Re: License Transfers

Did you get the mails I sent you from our support system?
I'm afraid I won't be able to give out any information, publicly or in private.
The seller needs to contact us at support at u-he dot com and intiate a proper transfer.
Cheers,
Rob
u-he | Support | FAQ | Patch Library
nicksohn
KVRist
 
463 posts since 6 Dec, 2014

Postby nicksohn; Thu May 31, 2018 4:17 am Re: License Transfers

yep i got your reply. thanks.

i sent pm to him yesterday , but he didn't read it.

hope all would be well.

thanks.
sohn.
nicksohn
KVRist
 
463 posts since 6 Dec, 2014

Postby nicksohn; Thu May 31, 2018 10:05 am Re: License Transfers

I think there was a little misunderstanding.
nicksohn
KVRist
 
463 posts since 6 Dec, 2014

Postby nicksohn; Fri Jun 01, 2018 5:27 am Re: License Transfers

Finally got my diva! Thanks a lot, jdotp and rob!
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