Diva crashes instantly? Any idea
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- KVRer
- Topic Starter
- 1 posts since 25 Nov, 2016
Hi, I just bought Diva in the promotion. But it crashes Logic 10.2.4 instantly when I try to open the AU. Component has successfully validated though. I have not found any report on the web about such a problem. Does anybody has an idea what could be done? I also don't find tec support at U-hes, only license support. Thanks for help, Geret
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- u-he
- 28062 posts since 8 Aug, 2002 from Berlin
Our support will help you (they're not just for license issues)
However, I don't recall any such issue. If you could send a crash log and whatever infor you have to support@u-he.com we'll look into it asap.
However, I don't recall any such issue. If you could send a crash log and whatever infor you have to support@u-he.com we'll look into it asap.
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- KVRian
- 573 posts since 20 Aug, 2013
I don't know/remember if it was Geret, but one user approached us and asked about Diva crashing Logic.
The solution was that he'd still had some stone-age version of Diva installed, removing that and installing the recent version from the website seemed to solve the trouble, according to his report.
The solution was that he'd still had some stone-age version of Diva installed, removing that and installing the recent version from the website seemed to solve the trouble, according to his report.
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- KVRer
- 2 posts since 3 Mar, 2004
I'm also having a crashing issue with the vst version on Windows 10 w/Cubase 8.5 Pro. It works for about ~30 seconds and then crashes Cubase. No previous versions were installed...
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tasmaniandevil tasmaniandevil https://www.kvraudio.com/forum/memberlist.php?mode=viewprofile&u=62450
- KVRAF
- 1734 posts since 22 Mar, 2005 from a planet called u-he
Please make sure you are using the VST2 version, and not the VST3. The current VST3 is known to be buggy and can cause such crashes.smallem wrote:I'm also having a crashing issue with the vst version on Windows 10 w/Cubase 8.5 Pro. It works for about ~30 seconds and then crashes Cubase. No previous versions were installed...
That QA guy from planet u-he.
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- KVRer
- 2 posts since 3 Mar, 2004
Using the VST2 version works great. Thanks for the help.tasmaniandevil wrote:Please make sure you are using the VST2 version, and not the VST3. The current VST3 is known to be buggy and can cause such crashes.smallem wrote:I'm also having a crashing issue with the vst version on Windows 10 w/Cubase 8.5 Pro. It works for about ~30 seconds and then crashes Cubase. No previous versions were installed...
