can't download dark zebra/HZ?

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On the web site, I requested and received the email with the list of licenses I have, and a link to download HZ/DarkZebra. However, when I click that link, I get:

"Download invalid or expired. Please request a new link."

I've tried re-generating the email, and same problem. Clicked the link within a minute of receiving the email.

This problem is mentioned here:

viewtopic.php?f=31&t=500065&p=7011639

but it seems that some people have the issue, others do not.

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Yes, we are aware of it, top priority.
Cheers
Rob
u-he | Support | FAQ | Patch Library

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Rob, just in case it matters, my email address with you does have a dot (".") in it. Just in case somehow there's hashing of the email address text or something as part of generating the links and a dot screws up the hashing somehow.

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Just an update... I tried again and this time the generated download link worked.

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:tu:

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