KVR Audio

firepile · Post by **firepile** » Mon May 19, 2014 11:25 am

I see you can only redeem up to 30% with JamPoints now. Didn't it use to be 50%?

kbaccki · Post by **kbaccki** » Mon May 19, 2014 11:34 am

You might be right about that... made a small purchase recently and was a bit surprised/disappointed at the relatively low percentage... it does seem like it was higher before...

LimboLoves · Post by **LimboLoves** » Mon May 19, 2014 1:05 pm

Then why buy from them? They have a bad reputation anyway.

Bombadil · Post by **Bombadil** » Mon May 19, 2014 2:10 pm

Which basically covers the 22% Italian VAT. What a racket.

DarkStar · Post by **DarkStar** » Mon May 19, 2014 2:31 pm

Yes it was 50%

As far as I remember ...

Many people wanted to use their JamPoints on the special offers announced by IK Multimedia recently and were annoyed that Jampoints could only be used on the purchase of full-price products.

IK Multimedia listened to these users and changed the policy, so that the JamPonits could be used on the special offers, but changed the limit from 50% to 30% as a counter-balance.

kiezum · Post by **kiezum** » Mon May 19, 2014 4:56 pm

There goes my only reason to buy from them again. Too bad.

SAW75 · Post by **SAW75** » Mon May 19, 2014 6:49 pm

Yeah, it's 30% now and they round down. Wanted to use $8 on a license transfer and could only use $6. Not cool.

Numanoid · Post by **Numanoid** » Mon May 19, 2014 6:51 pm

firepile wrote:I see you can only redeem up to 30% with JamPoints now. Didn't it use to be 50%?

Inflation at play?

Peter - IK Multimedia · Mon May 19, 2014 7:03 pm

DarkStar answered quite accurately, but also at the time this change was made we added more ways to get JamPoints like with mobile App Store or Google Play app registration, and more and have added details here (the What's New column on the right): http://www.ikmultimedia.com/jampoints

Also note that we are also in no way responsible for anyone having to pay VAT or for inflation, so contact your respective government if you have issues with those.

Tricky-Loops · Post by **Tricky-Loops** » Mon May 19, 2014 7:08 pm

As soon as people see that they cannot use their JamPoints during sales at all and otherwise they can use them for only 30 % of the MSRP, they'll be disappointed and won't buy more stuff.

Then it would be better to abolish the JamPoints completely and to offer some extra discounts exclusively for their users!

Numanoid · Post by **Numanoid** » Mon May 19, 2014 7:09 pm

EDIT, so jampoints can be used during sales, that's progress

Peter - IK Multimedia · Mon May 19, 2014 7:12 pm

Tricky-Loops wrote:As soon as people see that they cannot use their JamPoints during sales at all and otherwise they can use only 30 % of them, they'll be disappointed and won't buy more stuff.

Then it would be better to abolish the JamPoints completely and to offer some extra discounts exclusively for their users!

I think you both misread DarkStar's post - as soon as the change was made, people WERE able to use them on the very next promotion as this was the intent. I just tested and was able to use JamPoints to reduce the $29.99 VI from the Virtual Instruments Blowout Sale by $9... (JamPoints also work in the T-RackS promo that is currently going on too)

Note this text right on the T-RackS BOGO page:

CAN I USE MY JAMPOINTS REWARD DISCOUNT TO PURCHASE T-RACKS SINGLES FROM THE IK STORE?
Yes, IK loyal users are allowed to use their JamPoints when purchasing from the IK Store.

murnau · Post by **murnau** » Mon May 19, 2014 7:24 pm

30% for very next promo sales is a very good decision from IK but why they couldn't leave the 50% for the usual buys like it was? i dont see they interfere each other.

ontol · Post by **ontol** » Mon May 19, 2014 7:33 pm

They ought to do away with JP or figure out a decent way to convert them to credits. Heck, I would rather have a dozen or so credits for a cab in A3 than almost 200 idle JP.

Currently you can use cash, credits, and/or Jampoints to purchase things, and JP just seem to irritate or confound most people because of the limitations (understandable as they may be) on usage. JP seem only to be a reminder we have spent some money rather than in incentive to spend more.

Figure out a way to phase them away, although I do know whatever you do, someone is gonna cry foul...

edited for clarity and accuracy

Tricky-Loops · Post by **Tricky-Loops** » Mon May 19, 2014 7:36 pm

Numanoid wrote:EDIT, so jampoints can be used during sales, that's progress

Only VERY NEXT sales! (Or does it mean "ALL sales"?)

IK Multimedia JamPoints