KVR Audio

headstack · Post by **headstack** » Thu Aug 01, 2013 2:49 am

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I bought the full package August 27, 2012 with the understanding that Crysonic was porting for AAX.

See below...

Hi,

We certainly will be releasing AAX versions however as it is a relatively new format it could be another month or so.

Regards,
Simone
Crysonic

----- Original Message ----- From: <chasephoto@earthlink.net (mailto:chasephoto@earthlink.net)>
To: <support@crysonic.com (mailto:support@crysonic.com)>
Sent: Friday, September 21, 2012 7:26 AM
Subject: General support request

Howdy folks,
Bought The Full Pack a few weeks ago andhad mentioned I run Pro Tools HD Native v10.x.

I got a reply that you folks would be going AAX in a week or two, that was back then.

Is there a plan for the package I bought to be ported to AAX or should I just plan on buying a wrapper?

I would really love a chance to try the plugs and see how they sound!

Thank you for your time...

Sincerely,

John Chase

Now,

I have been without internet access from last early November 2012 till about one week ago, so all the "happy news" I am reading here is news to me!

Me thinks some one owes me a full refund of the $55.00 I paid plus any fees incurred.

A free plug from a developer who does not support my DAW is kinda useless...

Especially since the whole package sells for $20 something less than I paid.

I guess I should feel good that I could support Crysonic in the dark hours of startup.

Somehow though, after several e-mails like the one above I just feel lied to, which seriously bums me out.

I was very psyched to check out some exciting new plugs...

The GUIs look very nice!

GearBeerBear · Post by **GearBeerBear** » Wed Dec 24, 2014 5:14 pm

Products stay in demo mode after activation, add little or nothing to processed audio, and they're "customer service" is really just a sarcastic, straight-faced, monotonous JOKE.

hibidy · Post by **hibidy** » Wed Dec 24, 2014 5:33 pm

And it begins again

Tricky-Loops · Post by **Tricky-Loops** » Wed Dec 24, 2014 5:37 pm

Do they still have the legendary customer service that makes people cry?

GearBeerBear · Post by **GearBeerBear** » Wed Dec 24, 2014 5:44 pm

Threatening and insulting me would hardly count as customer service.

ObsoleteAcc99 · Post by **ObsoleteAcc99** » Wed Dec 24, 2014 5:46 pm

GearBeerBear wrote:Products stay in demo mode after activation, add little or nothing to processed audio, and they're "customer service" is really just a sarcastic, straight-faced, monotonous JOKE.

well why not post what you sent to them for them to say that? Not a crysonic fan at ALL (as much as i have dissed them in the past even I was tempted at 28 bucks for absolutely everything they make though but in the end said no as i simply don't trust them for challenge/response, simple serial i probably would have said yes)...

anyway regardless i just can't see them saying for absolutely nothing? Did you get your money back? All the facts please to make it fair.

Compyfox · Post by **Compyfox** » Wed Dec 24, 2014 7:47 pm

GearBeerBear wrote:Threatening and insulting me would hardly count as customer service.

*cough*
Am I having a deja vu here?

hibidy · Post by **hibidy** » Wed Dec 24, 2014 7:55 pm

Compyfox wrote:
GearBeerBear wrote:Threatening and insulting me would hardly count as customer service.

*cough*
Am I having a deja vu here?

hibidy wrote:And it begins again

It's the gift that keeps on giving

RunBeerRun · Post by **RunBeerRun** » Wed Dec 24, 2014 9:20 pm

I got a full refund-here's my email:

Dear Mommy, these plugins are doing wrongs! Gimme some cupcakes! I did all my chores.

Love, Timmy

valerian_777 · Post by **valerian_777** » Wed Dec 24, 2014 9:23 pm

RunBeerRun wrote:I got a full refund-here's my email:

Dear Mommy, these plugins are doing wrongs! Gimme some cupcakes! I did all my chores.

Love, Timmy

trimph1 · Post by **trimph1** » Wed Dec 24, 2014 9:41 pm

Yay!!!!!

You newcomers just joined the Crysonic Apology thread...wherein one sees they never changed.

I view them as scam city now

Tricky-Loops · Post by **Tricky-Loops** » Wed Dec 24, 2014 9:48 pm

Damn, it's December 24th, and the Crysonic guy forgot to start his Christmas sale...

hibidy · Post by **hibidy** » Wed Dec 24, 2014 9:51 pm

I'd be pissed too. I don't agree with the sentiments about "fair" and such, they made their bed long ago.....I wouldn't recommend these to the worst internet bully.

highkoo · Post by **highkoo** » Wed Dec 24, 2014 10:27 pm

I buy a bundle from them every month or so.
Just so their hope doesnt die, and the suffering is prolonged.

hibidy · Post by **hibidy** » Wed Dec 24, 2014 10:50 pm