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KVR Forum » Blue Cat Audio
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FreqAnalyst crashes my pro tools?
Marz_685
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PostPosted: Fri Apr 13, 2012 3:39 am reply with quote
Hi,

Just installed the FreqAnalyst and it looks really good and will surely help me in analysing some recordings for my production assessment. However, as soon as I insert the plugin on a audio track pro tools comes up with:

Lost communication with the audio interface. Try increasing "H/W buffer size" or removing some plugins, and make sure you have a valid clock source. Please press ok to reset the device. (- 6097)

I have increased the buffer size to 1024 samples and it still keeps happening. I don't have any other plug-ins running. What could be causing this? I have had large mixes with heaps of plugins running and never had this problem.

Any help would be great.

Thanks
^ Joined: 13 Apr 2012  Member: #278575  Location: Australia
Blue Cat Audio
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PostPosted: Sat Apr 14, 2012 9:37 am reply with quote
Thank you for the feedback. We have indeed noticed that on some Pro Tools systems, the plug-in may prevent the audio engine to work properly when using all the cores or processors of the machine.

Currently you can reduce the number of cores used by the RTAS engine in the Audio Engine options to fix the issue.

But we have already found a proper solution, and we are working on delivering a new beta shortly (in the next couple of days). We'll get back to you as soon as the new version is available (hopefully in a few days)
^ Joined: 07 Sep 2004  Member: #39981  Location: Paris (France)
Blue Cat Audio
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PostPosted: Mon Apr 16, 2012 11:06 am reply with quote
Hi,

a new version (not official yet) is available for download. It should fix the issue and let you use Pro Tools 10 with its standad settings. Even better, performance has been improved and you should be able to use more instances of the plug-ins in your sessions. Smile

AAX Freeware Pack Download for Mac (2.01)
RTAS Freeware Pack Download for Mac (2.01)

Can you please tell us if it fixes the issue on your system?

The problem was very dependent on the hardware configuration, so we'd like to make sure it's fixed on all systems for which the problem was reported before we officially release the fix.

Thanks!
^ Joined: 07 Sep 2004  Member: #39981  Location: Paris (France)
Blue Cat Audio
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PostPosted: Mon Apr 23, 2012 1:41 am reply with quote
It has now been officially released:
http://www.kvraudio.com/forum/viewtopic.php?t=347725
^ Joined: 07 Sep 2004  Member: #39981  Location: Paris (France)
rych-t
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PostPosted: Tue May 15, 2012 4:08 am reply with quote
hi, i was having the same issue with pro tools playback using the frequency analyser and this new version has sorted the problem out. great free plug-in, thanks very much!
^ Joined: 15 May 2012  Member: #280449  
Blue Cat Audio
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PostPosted: Tue May 15, 2012 4:11 am reply with quote
Great! Thanks for the heads up!
^ Joined: 07 Sep 2004  Member: #39981  Location: Paris (France)
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