What is KVR Audio? | Submit News | Advertise | Developer Account

Options (Affects News & Product results only):

OS:
Format:
Include:
Quick Search KVR

"Quick Search" KVR Audio's Product Database, News Items, Developer Listings, Forum Topics and videos here. For advanced Product Database searching please use the full product search. For the forum you can use the phpBB forum search.

To utilize the power of Google you can use the integrated Google Site Search.

Products 0

Developers 0

News 0

Forum 0

Videos 0

Search  

Endless problems with Zinio Reader 4 (Computer Music Magazine)

Anything about MUSIC but doesn't fit into the forums above.

Moderator: Moderators (Main)

FiascoAndretti
KVRist
 
260 posts since 30 May, 2007, from Denver, CO

Postby FiascoAndretti; Thu Jan 24, 2013 10:59 am

i also had alot of trouble with it. hopefully with enough bellyaching, CM will figure out an alternate solutation because Zinio is awful
User avatar
robojam
KVRAF
 
20875 posts since 26 Jul, 2005, from Inside Schroedinger's Cat...or am I...

Postby robojam; Thu Jan 24, 2013 11:11 am

It is - as soon as I have what I need from the magazine I'm going to delete Zinio and hopefully never have to install it again.

I emailed support and got a reply saying that they are experiencing high volumes and it might take more than 24-48 hours to answer, so can't imagine I'm going to get anything back very quickly.
User avatar
robojam
KVRAF
 
20875 posts since 26 Jul, 2005, from Inside Schroedinger's Cat...or am I...

Postby robojam; Thu Jan 24, 2013 1:13 pm

So, I got a reply from Zinio's customer service - seems that their iOS app does not support all magazines, so I am going to be forced to read this from home now.

Makes the app pretty useless to me. I'm really not impressed with Zinio at all so far.
epiphanius
KVRist
 
158 posts since 22 Mar, 2002, from Victoria BC

Postby epiphanius; Fri Jan 25, 2013 8:30 pm

I got nowhere with Chrome, but was able to get it working fairly painlessly with IE.
Image
User avatar
thecontrolcentre
KVRAF
 
16490 posts since 27 Jul, 2005, from the wilds of wanny

Postby thecontrolcentre; Sat Jan 26, 2013 4:43 am

robojam wrote:So, I got a reply from Zinio's customer service - seems that their iOS app does not support all magazines, so I am going to be forced to read this from home now.

Makes the app pretty useless to me. I'm really not impressed with Zinio at all so far.
I've emailed them twice about Zinio crashing my laptop, but no reply so far. :shrug:
User avatar
robojam
KVRAF
 
20875 posts since 26 Jul, 2005, from Inside Schroedinger's Cat...or am I...

Postby robojam; Mon Jan 28, 2013 7:17 am

I eventually got it working on a desktop so that I could set up my account with CM. Once that was up and running I deleted their crap.
User avatar
bmanic
KVRAF
 
7219 posts since 3 Feb, 2003, from Finland, Espoo

Postby bmanic; Mon Jan 28, 2013 11:38 pm

This Zinio app is absolutely horrendous! Glad I tried the free promo thing.. never again will I waste my time with Zinio. It's absolutely crap. Stay away. :x
"Remember the iLokalypse June 10 - June 22 2013 - Dominus"
User avatar
Tp3
KVRAF
 
1578 posts since 7 Feb, 2007

Postby Tp3; Mon Jan 28, 2013 11:47 pm

bmanic wrote:This Zinio app is absolutely horrendous! Glad I tried the free promo thing.. never again will I waste my time with Zinio. It's absolutely crap. Stay away. :x

+1

I have bought a (digital) magazine a few weeks ago... couldn't DL the thing and actually could not get anything. I don't think I will buy anything digital from them...

thecontrolcentre wrote:I've emailed them twice ... but no reply so far

Me too :help:
The whole notion of Analog vs Digital emulation has long gone haywire...
User avatar
robojam
KVRAF
 
20875 posts since 26 Jul, 2005, from Inside Schroedinger's Cat...or am I...

Postby robojam; Tue Jan 29, 2013 8:29 am

Agreed. It's really awful. If they just worked on a browser based solution I'm sure they would keep people much happier.
ilyag55
KVRer
 
4 posts since 29 May, 2011

Postby ilyag55; Fri Feb 01, 2013 4:43 pm

Hey KVR folks!

Although I've been mostly a lurker here over the past 2 years or so, I hope you don't mind me chiming in. Just want to offer a bit of explanation around two of the re-occurring issues brought up in this thread:

- Computer Music is indeed incompatible with the iPhone platform. I'll try my best to explain why this is the case (and it's certainly not because we don't love iPhone users, we do :)!)... The nature of the iPhone's smaller screen and scaling model requires publishers to delivery content in a particular format that differs pretty drastically for what we need on the other platforms (iPad, Android, etc.). Some partners do not provide these files for a variety of reasons; I personally suspect that one of the more common ones being an understandable safeguard against potential piracy.

- The Reader 4 software needs serious work. As one of the people who troubleshoot the app on a day-to-day basis, I totally feel your pain and will be one of the first people to admit its faults. With that being said, we are working on a new iteration of the Reader which should address most of the common problems users experience with Reader 4. Although I can't provide a specific or official time-frame for its release, I do believe that it should be made available in the very near future.

I'm also genuinely sorry for the delays in getting back to you on specific support requests (we've been a bit swamped over here since the holidays). It seriously pains me that some of you are having a poor user experience with Zinio and although I'm posting here in a total unofficial capacity, please feel drop me a PM or e-mail me directly (igalperin@zinio.com) and I'll make sure to get back to you in a timely manner.

- Ilya
Customer Support Rep at Zinio/Synth nerd
:phones:
Previous

Moderator: Moderators (Main)

Return to Everything Else (Music related)