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KVR Forum » Arts Acoustic
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License Transfer
grrr1231
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PostPosted: Mon Oct 08, 2012 1:33 am reply with quote
Hi,

I know you guys are busy updating to 64 bit, but just sending a reminder for a license transfer request sent last week.

Thanks Smile
^ Joined: 12 Sep 2011  Member: #264602  
Waza
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PostPosted: Mon Oct 08, 2012 4:18 am reply with quote
yes please respond to this as I'm looking forward to using it.



Very Happy
^ Joined: 19 Apr 2007  Member: #148134  
Waza
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PostPosted: Tue Oct 09, 2012 10:48 pm reply with quote
over 9 days and counting. anyone going to answer any emails?
^ Joined: 19 Apr 2007  Member: #148134  
klagga
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PostPosted: Wed Oct 17, 2012 12:14 pm reply with quote
Have you got an answer yet? Just curious.
^ Joined: 05 Jan 2004  Member: #11520  
Waza
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PostPosted: Thu Oct 18, 2012 1:06 am reply with quote
I emailed Nick directly and he said the transfer is in the making. Due to the server crash things are a little slower than usual. But at least the ball is rolling now.
^ Joined: 19 Apr 2007  Member: #148134  
zlatan
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PostPosted: Thu Nov 15, 2012 2:30 am reply with quote
same problem here ...
What email address did work for you ?
^ Joined: 20 Feb 2005  Member: #58624  
Waza
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PostPosted: Thu Nov 15, 2012 2:18 pm reply with quote
I tried a few. I got my license a few weeks ago. It took just over 2 weeks.
^ Joined: 19 Apr 2007  Member: #148134  
zlatan
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PostPosted: Mon Dec 03, 2012 10:08 pm reply with quote
Man , this is getting ridiculous !!!
I emailed a few times and no response for over a month now !!

I bought the Reverb and Compressors and this is the worst customer support EVER !!

BAD JOB Arts Acoustic !
^ Joined: 20 Feb 2005  Member: #58624  
audiobot202
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PostPosted: Mon Dec 03, 2012 10:19 pm reply with quote
I've been waiting over a month for 2 license transfers.
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Tracktion is BAAAAAACK !!!
^ Joined: 24 Dec 2004  Member: #52596  Location: Adelaide, South Australia
jensa
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PostPosted: Tue Jan 01, 2013 6:07 am reply with quote
audiobot202 wrote:
I've been waiting over a month for 2 license transfers.
... and to make things worse, now you have to pay sick amounts for a transfer. Makes me think twice about buying anything more from them and even then come to the conclusion that it's not worth it.

http://artsacoustic.com/news_details_27a.12.12.php
^ Joined: 11 Dec 2005  Member: #90717  Location: Möllevången, Malmö, Sweden
murnau
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PostPosted: Tue Jan 01, 2013 6:14 am reply with quote
jensa wrote:
audiobot202 wrote:
I've been waiting over a month for 2 license transfers.
... and to make things worse, now you have to pay sick amounts for a transfer. Makes me think twice about buying anything more from them and even then come to the conclusion that it's not worth it.

http://artsacoustic.com/news_details_27a.12.12.php


yep, you can buy bigrock for 52,93 EUR now and when you sell 50,00 EUR transfer fee? i doubt you get rid of it. Laughing
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Endor-8o8
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PostPosted: Tue Jan 01, 2013 6:37 am reply with quote
murnau wrote:
jensa wrote:
audiobot202 wrote:
I've been waiting over a month for 2 license transfers.
... and to make things worse, now you have to pay sick amounts for a transfer. Makes me think twice about buying anything more from them and even then come to the conclusion that it's not worth it.

http://artsacoustic.com/news_details_27a.12.12.php


yep, you can buy bigrock for 52,93 EUR now and when you sell 50,00 EUR transfer fee? i doubt you get rid of it. Laughing


I don't know any dev practicing such high transfer fees...They'd rather don't allow transfer instead of this unreal rule. Nobody's willing to pay such high transfer fees... Confused
----
Better one day as a lion than a hundred days as a sheep.
^ Joined: 29 Apr 2012  Member: #279506  Location: Mos Esley
zlatan
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PostPosted: Thu Jan 03, 2013 12:40 am reply with quote
Still havn't heard from them anyway Confused
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re_mute
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PostPosted: Wed Jan 16, 2013 4:14 pm reply with quote
zlatan wrote:
Still havn't heard from them anyway Confused


That's appalling customer service. Shocked
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TheoM
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PostPosted: Mon Feb 25, 2013 1:37 am reply with quote
Endor-8o8 wrote:
murnau wrote:
jensa wrote:
audiobot202 wrote:
I've been waiting over a month for 2 license transfers.
... and to make things worse, now you have to pay sick amounts for a transfer. Makes me think twice about buying anything more from them and even then come to the conclusion that it's not worth it.

http://artsacoustic.com/news_details_27a.12.12.php


yep, you can buy bigrock for 52,93 EUR now and when you sell 50,00 EUR transfer fee? i doubt you get rid of it. Laughing


I don't know any dev practicing such high transfer fees...They'd rather don't allow transfer instead of this unreal rule. Nobody's willing to pay such high transfer fees... Confused


well i do know they are nice guys, really nice and i am disappointed to read this new fee and topic that they are not answering emails Sad.... but from what i understand since they are in the EU the seller can pass on his code and download link as long as he deletes it from his computer, no fee required.
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