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Install Problem on Mac OSX Mavericks *Phase 2*

Plug-in hosts and other software applications discussion

Moderator: Moderators (Main)

KVRer
 
9 posts since 14 Jan, 2014

Postby AndyBobCros; Tue Jan 14, 2014 1:02 pm Install Problem on Mac OSX Mavericks *Phase 2*

I am attempting to install the free version of the TX16Wx sampler on my Mac - a Retina display laptop with 16 gigs of RAM - its operating system is the new OSX mavericks (version 10.9.1).

After I go through the installer routine - the app is nowhere to be found. I've done searches, it isn't anywhere. The only things I find are the PDF manual and the .pkg I did the install from. No app or VST instrument anywhere.

So it is allowing me to install the software - but it doesn't install anything or what it does install is becoming invisible somehow,

I'm still hoping I can get this to work. Does anyone have any suggestions?

TIA!
KVRist
 
444 posts since 14 Feb, 2006, from Berkeley, CA

Postby Winstontaneous; Tue Jan 14, 2014 1:32 pm Re: Install Problem on Mac OSX Mavericks *Phase 2*

Is the VST being scanned by your host(s)?

Check /Library/Audio/Plugins/VST & /Applications in both Root ( / ) and your user folder. You'll need to be able to view hidden files/folders to reach the root one.

Also try Spotlight (Apple + Space), type in the name, and see what comes up.
KVRer
 
9 posts since 14 Jan, 2014

Postby AndyBobCros; Tue Jan 14, 2014 5:30 pm Re: Install Problem on Mac OSX Mavericks *Phase 2*

The TX16Wx plug-in is indeed in the /Library/Audio/VST folder, and it is the same folder Cubase scans for other VSTs which are working correctly. Unfortunately, Cubase still isn't seeing the TX16Wx in that same VST folder.

I have to ask again - is it possible that the TX16Wx VST has something about it that is not compatible with the new Mac OS? (Mavericks, v. 10.9.1)
KVRer
 
9 posts since 14 Jan, 2014

Postby AndyBobCros; Tue Jan 14, 2014 5:44 pm Re: Install Problem on Mac OSX Mavericks *Phase 2*

Also - I looked inside Garage Band - because it is the only other DAW on my hard drive - and the TX16Wx VST is not there either - whereas my other VST instruments are.
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KVRAF
 
9654 posts since 18 Jun, 2008, from Melbourne, Australia
 

Postby ZenPunkHippy; Tue Jan 14, 2014 5:49 pm Re: Install Problem on Mac OSX Mavericks *Phase 2*

VST Lord is a great app for testing plugins - run it and open the VST directly after selecting File > New Synth ....

http://arne.knup.de/?page_id=32

It still works on OS 10.9.1. If there are any problems opening the plugin a basic error message will be displayed, otherwise you should see the GUI. This will help you determine if the problem is Cubase or the plugin.

Peace,
Andy.
KVRer
 
9 posts since 14 Jan, 2014

Postby AndyBobCros; Tue Jan 14, 2014 6:58 pm Re: Install Problem on Mac OSX Mavericks *Phase 2*

Thanks for this - it is a troubleshooting tactic that makes perfect sense!

With VST Lord, I could open all of my VST instruments except TX16Wx - so that should tell us something. Se screen shot of message below:
You do not have the required permissions to view the files attached to this post.
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KVRAF
 
9654 posts since 18 Jun, 2008, from Melbourne, Australia
 

Postby ZenPunkHippy; Tue Jan 14, 2014 7:20 pm Re: Install Problem on Mac OSX Mavericks *Phase 2*

That means there is a basic problem with the .vst file (could be corrupt) or the installation of the plugin e.g. perhaps it is unable to locate a data folder due to permissions.

Try downloading a new copy of the installer - reinstalling might help - but this could be 10.9.1 compatibility, in which case there is not much you can do except contact the developer.

It is worth looking for trouble shooting info online - someone may have found a workaround if it is OS 10.9.1 that's causing this.

Peace,
Andy.
KVRian
 
786 posts since 27 May, 2005, from Stockholm
 

Postby elcallio; Wed Jan 15, 2014 2:41 am Re: Install Problem on Mac OSX Mavericks *Phase 2*

TX16Wx VST for OSX is 64-bit only. Afaik VSTLord only supports 32-bit. And it might be you are running Cubase et all in 32-bit mode too?
TX16Wx Software Sampler:
http://www.tx16wx.com/
KVRer
 
9 posts since 14 Jan, 2014

Postby AndyBobCros; Wed Jan 15, 2014 6:03 am Re: Install Problem on Mac OSX Mavericks *Phase 2*

I am indeed running Cubase at 64-bit. Since the TX16Wx VST is not seen by BOTH Cubase and GarageBand I think we can rule out the host DAW as the source of the problem. Also - thanks for the suggestion about reaper, I'll check it out.

Regarding this sampler - which I had hoped to test - I'm guessing its time to throw in the towel. This forum is the only technical support I have for this product. Another thanks to all those who participated!

Andy
KVRian
 
786 posts since 27 May, 2005, from Stockholm
 

Postby elcallio; Wed Jan 15, 2014 6:35 am Re: Install Problem on Mac OSX Mavericks *Phase 2*

Except for the Official company forum here at KVR you mean? Where posting the question might have yielded both more and quicker answers. :wink:

As for your real issue though, seriously, it should work fine (though I confess to not being an expert on all OSX security settings). Which version of Cubase are you running?

/C
TX16Wx Software Sampler:
http://www.tx16wx.com/
KVRian
 
786 posts since 27 May, 2005, from Stockholm
 

Postby elcallio; Wed Jan 15, 2014 6:46 am Re: Install Problem on Mac OSX Mavericks *Phase 2*

I would also like to point out that at least on my 10.9 OSX, garageband is a 32-bit only application. It does however quite happily load the AU version of TX16Wx. Which is a dual binary.
TX16Wx Software Sampler:
http://www.tx16wx.com/
KVRer
 
9 posts since 14 Jan, 2014

Postby AndyBobCros; Wed Jan 15, 2014 6:48 am Re: Install Problem on Mac OSX Mavericks *Phase 2*

I'll try the official company forum, thanks!
I am running Cubase Artist version 7, build 2070, 32 bit.
KVRian
 
786 posts since 27 May, 2005, from Stockholm
 

Postby elcallio; Wed Jan 15, 2014 6:49 am Re: Install Problem on Mac OSX Mavericks *Phase 2*

I think the "Cubase Artist version 7, build 2070, 32 bit" part pretty much validates my original point. You are running a 32 bit DAW. It cannot load a 64-bit plugin. Either switch to a 64 bit host (reaper anyone?) or use the AU version, which supports 32 bit apps.
TX16Wx Software Sampler:
http://www.tx16wx.com/

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