KVR Audio

prjanuario · Post by **prjanuario** » Fri Feb 14, 2014 6:02 pm

I have a complaint against Auraplug. I got a few years ago the ampfire plugin. But now after I have suffered crash of my motherboard with its subsequent exchange, I have changed my ComputerID and with it, the ampfire stoped to work. Since a month ago I've been asking a new Key file that comtemple my new ID and ... nothing. Auraplug unresponsive. So as I am? If I paid for something I can not use the term that best describes the situation is that Auraplug is being dishonest!

BertKoor · Post by **BertKoor** » Mon Feb 17, 2014 9:31 am

Is there a license (text)file that came with the product? That should describe the obligations of the vendor in such situations. If there's none, then it's your loss of 40 turnips...

prjanuario · Post by **prjanuario** » Thu Feb 20, 2014 12:47 am

I remembered that I realized the purchase using a different email from the one that came in contact. Then, I asked again for the key file, only this time via the same email that has registered with the Auraplug account. I also submitted a print screen with the image of the message stating that was a lack of key file. This time, I received, a new key file! So I have to re-post for duty to inform with justice.

Ampfire problematic Key File