Noise Komplete Audio 6

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Ok i have audio interface Komplete Audio 6 and when i arm to record input 1 or 2 i get white noise.. Even when the gain on the input from the hardware are set to zero.. I still get annoying loud output white noise.. Is that normal... And the problem gets worse when i use guitar amp software.. This are spec ot the interface from the native instruments site:
http://www.native-instruments.com/en/pr ... fications/

I don't know what to do... I don't think it's from the speakers because i can hear it from my headphones too.. And when i test it with analizer like SPAN it shows that the output noise is still there when my track is armed but is set to 0 level...

I don't know is that normal?

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Obviously that is not normal. What DAW are you using? Have you set the audio and usb buffers properly? DO you get noise when using a media player?

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Im using Ableton. And i don't understand what you mean by audio and usb buffer? No i don't get noise when using media player.

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I don't have that specific card, but w/my audio interface I've had loud white noise a couple of times, I exited my daw, turned it off and back on, and it was fine.

Are you using the same USB cable it came with, and not running too many USB devices at once? That's all I can guess, if you bought it locally you could bring it by and have them test it.
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I don't think it's from the DAW because i tried it with the standalone Guitar Rig and it still does this strange ouput noise... The input is set to 0 but i can hear white noise..Or its normal? :D
I'm using it with the USB from the box. I don't know what it can be.

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In Live preferences open the audio tab. Select the KA6 asio driver if it isnt selected. Open the hardware interface. What are the audio and usb settings? Try increasing them to see if it helps. Have you installed the correct asio driver for the KA6? If the wrong driver is used or if usb/audio buffer is too low the audio will break up.

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This are basic thing i know them but it's not from them.
I use the ASIO that comes with the interface i read that that's a good thing.

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Turn the inputs right down on the sound card. Turn the external equipment level up. Noise still there? then try disconnecting whatever is connected to the soundcard. Noise still there? I doubt it. I think the noise is coming from what your plugging into the sound card. Maybe its coming from the PC onboard Mic input? turn that down. Maybe its the onset of feedback due to the way its connected? Maybe its demo software making the noise? Maybe its faulty?

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