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iRing FX/Controller (controlling Loopy HD, Korg Gadget) and iRing Music Maker - videos inside

For iOS (iPhone, iPad & iPod), Android, Windows Phone, etc. App and Hardware talk

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KVRAF
 
3552 posts since 20 Oct, 2009
 

Postby Peter - IK Multimedia; Tue May 06, 2014 8:06 am iRing FX/Controller (controlling Loopy HD, Korg Gadget) and iRing Music Maker - videos inside

We now have seven videos, and both apps are on the App Store (though iRing FX/Controller may still be populating to your country's App Store at the moment). Here is a demo video for iRing motion control using iRing FX/Controller with Loopy HD, Korg Gadget, and Audiobus 2:
http://www.youtube.com/watch?v=xA44NCxcrJM

iRing Music Maker as mentioned above is on the App Store now everywhere and is quite a cool music making app itself too: https://itunes.apple.com/us/app/id848951772?mt=8
KVRist
 
166 posts since 2 Feb, 2006

Postby chris1a; Sun May 11, 2014 10:18 am Re: iRing FX/Controller (controlling Loopy HD, Korg Gadget) and iRing Music Maker - videos inside

Just a friendly FYI for anyone tempted to invest their cash into this. I got a POPUP AD in iRing FX today, interrupting the whole app. And that's after paying for the whole thing. Shame really, the app was definitely promising, but getting popup ads makes it useless and unreliable to say the least.
------------------------

Soundcloud:
https://www.soundcloud.com/chris1a-1

Audiobombs (presets and templates for iOS synths):
https://www.audiobombs.com/users/ChrisG
KVRAF
 
1600 posts since 17 Feb, 2011

Postby ObiK; Sun May 11, 2014 12:58 pm Re: iRing FX/Controller (controlling Loopy HD, Korg Gadget) and iRing Music Maker - videos inside

I'm sorry about that. Its not the norm, we have worked on changing those to appear less and less and definitely not if you've already purchased what the pop up is for. Please contact our support so we can log it and get it taken care of.
KVRist
 
157 posts since 29 Apr, 2011
 

Postby iDesignSound; Mon May 12, 2014 8:22 am Re: iRing FX/Controller (controlling Loopy HD, Korg Gadget) and iRing Music Maker - videos inside

But all your apps are the same, always have been. It's no bug. Why do you think it's acceptable to put banners and popups in apps that people have paid for (they don't go away when you've paid). They pop up all the time, when you're playing the keyboard etc. Makes them a liability when recording or playing live. Sometimes the popups even cause stuttering in the audio. Why not just remove them altogether for paying customers?
User avatar
KVRAF
 
3552 posts since 20 Oct, 2009
 

Postby Peter - IK Multimedia; Tue May 13, 2014 2:53 pm Re: iRing FX/Controller (controlling Loopy HD, Korg Gadget) and iRing Music Maker - videos inside

If you have a technical issue with them or comments about what should and should not be in the apps, we also have multiple methods of contact (including support) available on our website: http://www.ikmultimedia.com/contact-us/ ... IKForm.php

The popups do not cause stuttering and do not interrupt using the apps as they are present when you first open the app (when they are there at all - they also do not typically open every time you use an app). If you are seeing these issues mentioned, have you reported them to our support team at http://www.ikmultimedia.com/support ? If not, why not? Again, those things are not supposed to happen so you should report them and get technical help with them.
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KVRian
 
848 posts since 16 Feb, 2010

Postby gamecat666; Tue May 13, 2014 11:17 pm Re: iRing FX/Controller (controlling Loopy HD, Korg Gadget) and iRing Music Maker - videos inside

iDesignSound wrote:But all your apps are the same, always have been. It's no bug. Why do you think it's acceptable to put banners and popups in apps that people have paid for (they don't go away when you've paid). They pop up all the time, when you're playing the keyboard etc. Makes them a liability when recording or playing live. Sometimes the popups even cause stuttering in the audio. Why not just remove them altogether for paying customers?


The best way of this being addressed is to leave your review on the app store.
The sales reps clearly dont relay public feedback back given the standard responses on both threads.
User avatar
KVRAF
 
3552 posts since 20 Oct, 2009
 

Postby Peter - IK Multimedia; Wed May 14, 2014 1:28 pm Re: iRing FX/Controller (controlling Loopy HD, Korg Gadget) and iRing Music Maker - videos inside

gamecat666 wrote:
iDesignSound wrote:But all your apps are the same, always have been. It's no bug. Why do you think it's acceptable to put banners and popups in apps that people have paid for (they don't go away when you've paid). They pop up all the time, when you're playing the keyboard etc. Makes them a liability when recording or playing live. Sometimes the popups even cause stuttering in the audio. Why not just remove them altogether for paying customers?


The best way of this being addressed is to leave your review on the app store.
The sales reps clearly dont relay public feedback back given the standard responses on both threads.

I'm not a sales rep, but we relay enough public feedback to be testing a new system that is MUCH better and not obtrusive to be released with an upcoming app. Support issues, though, should of course be reported to support if things are not working the way they are designed to work, so that is indeed a standard response. Sorry to direct someone to the most efficient way to report issues into a trackable system that could lead to fixing potential bugs. I know thats super horrible.
KVRist
 
173 posts since 18 Apr, 2009

Postby miden; Wed May 14, 2014 4:51 pm Re: iRing FX/Controller (controlling Loopy HD, Korg Gadget) and iRing Music Maker - videos inside

Yeah I agree with other posters here.

Don't try and post anything negative in the IK forums either, they simply delete your post and then tell you to contact support. All in the name of hiding anything remotely negative about IK products.
KVRist
 
35 posts since 16 Jun, 2011

Postby kurrykid; Wed May 14, 2014 6:02 pm Re: iRing FX/Controller (controlling Loopy HD, Korg Gadget) and iRing Music Maker - videos inside

I have to agree IK...this has been going on way too long. Respect your paying customers and remove the ads. It's just the right thing to do. I don't know why you purposely nag your customers and make them feel negative about your company.

I don't know who's making the call but IMHO, it's not worth it!
Dave
KVRian
 
639 posts since 18 May, 2007

Postby shadoe42; Fri May 16, 2014 1:03 pm Re: iRing FX/Controller (controlling Loopy HD, Korg Gadget) and iRing Music Maker - videos inside

I solved this problem. If an app does not expressly state that ADs are REMOVED when purchase is paid. I don't buy it. Causes me to miss a lot of stuff I would probably like and find useful. But I just cannot pay for something that will remain ad driven. Either raise your prices to account for the FULL removal of ads or don't charge me.

Doesn't matter if it is on start up or not. Once I have paid for a piece of software I expect to see nothing nagging me to buy other products. Most things these days when you register force you to get emails. So I already get enough information about sales and new products.
D.H. MOD
 
8031 posts since 20 Jun, 2008

Postby D.H. Miltz; Fri May 16, 2014 2:45 pm Re: iRing FX/Controller (controlling Loopy HD, Korg Gadget) and iRing Music Maker - videos inside

Before anyone starts complaining: Thread was locked by OP, not by a mod.

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