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Liquid Rhythm 1.4.1 Update out and all is well

VST, AU, etc. plug-in Virtual Instruments discussion

Moderator: Moderators (Main)

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riley4reason
KVRAF
 
1998 posts since 29 Aug, 2003, from Austin, TX

Postby riley4reason; Tue Jun 17, 2014 4:31 am Liquid Rhythm 1.4.1 Update out and all is well

I have not been able to get any version working longing enough to do a track, I have the full version and max4live version. I can't even sell it with a clear conscious, so for now, I'll just write off the cash and time as a loss.
Edit: changed to positive title after update released
They charge a $30.00 transfer fee BTW.
Riley :x
Last edited by riley4reason on Sun Jun 22, 2014 4:52 am, edited 1 time in total.
Asus CM6870 3AB, i7 3770 Ivy, 16GB RAM, 240GB SSD, 7TB Internal, Windows 8 64bit Pro,RME Firface UC, Reaper. Ableton Live 9, Sonar X2, Maschine.
LimboLoves
KVRist
 
398 posts since 21 Feb, 2014

Postby LimboLoves; Tue Jun 17, 2014 5:57 am Re: Liquid Rhythm 1.4 worst yet, steer clear

Did you email wave DNA?
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riley4reason
KVRAF
 
1998 posts since 29 Aug, 2003, from Austin, TX

Postby riley4reason; Tue Jun 17, 2014 5:58 am Re: Liquid Rhythm 1.4 worst yet, steer clear

yes, the make Liquid Rhythm.
Asus CM6870 3AB, i7 3770 Ivy, 16GB RAM, 240GB SSD, 7TB Internal, Windows 8 64bit Pro,RME Firface UC, Reaper. Ableton Live 9, Sonar X2, Maschine.
LimboLoves
KVRist
 
398 posts since 21 Feb, 2014

Postby LimboLoves; Tue Jun 17, 2014 6:10 am Re: Liquid Rhythm 1.4 worst yet, steer clear

No help about installing?
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riley4reason
KVRAF
 
1998 posts since 29 Aug, 2003, from Austin, TX

Postby riley4reason; Tue Jun 17, 2014 7:59 am Re: Liquid Rhythm 1.4 worst yet, steer clear

Yes, I uninstall the old version first and install the new per the instructions of the installer. When I open the standalone version and try to activate it it crashes the whole computer, and I have to reboot.
Asus CM6870 3AB, i7 3770 Ivy, 16GB RAM, 240GB SSD, 7TB Internal, Windows 8 64bit Pro,RME Firface UC, Reaper. Ableton Live 9, Sonar X2, Maschine.
LimboLoves
KVRist
 
398 posts since 21 Feb, 2014

Postby LimboLoves; Tue Jun 17, 2014 8:26 am Re: Liquid Rhythm 1.4 worst yet, steer clear

So the customers support email couldn't help you? I'm sorry this is happening but you shouldn't tell people not to buy just because you're having issues. If customer service has no idea how to help you, then you have a case.
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standalone
KVRAF
 
5500 posts since 8 May, 2008, from ssssskipping ......... I left you there

Postby standalone; Tue Jun 17, 2014 8:41 am Re: Liquid Rhythm 1.4 worst yet, steer clear

LimboLoves wrote:So the customers support email couldn't help you? I'm sorry this is happening but you shouldn't tell people not to buy just because you're having issues. If customer service has no idea how to help you, then you have a case.


He is using this forum to twist their arm, as many others here use to do.
"An Arrogant Instigator"
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Numanoid
KVRAF
 
7866 posts since 20 Jan, 2008, from Down on the farm

Postby Numanoid; Tue Jun 17, 2014 8:47 am Re: Liquid Rhythm 1.4 worst yet, steer clear

standalone wrote:
LimboLoves wrote:So the customers support email couldn't help you? I'm sorry this is happening but you shouldn't tell people not to buy just because you're having issues. If customer service has no idea how to help you, then you have a case.

He is using this forum to twist their arm, as many others here use to do.

I can understand OP's need to rant, but not really ideal to go about it this way, it won't solve the problem.
Best chance to get help would be the official forum I guess: http://community.wavedna.com/index.php? ... ve-plugin/

There can be several reasons to why this prodcuct is not working as OP wants, which is related to his setup, and which will not apply to other users

So to lambast WaveDNA in general in the instrument forum, is not really a good thing.
User avatar
Numanoid
KVRAF
 
7866 posts since 20 Jan, 2008, from Down on the farm

Postby Numanoid; Tue Jun 17, 2014 8:52 am Re: Liquid Rhythm 1.4 worst yet, steer clear

And they offer a free trial of LR: http://www.wavedna.com/download-free-trial/

OP, did you try the product before you bought it?
WaveDNA
KVRer
 
3 posts since 26 Sep, 2012, from Toronto

Postby WaveDNA; Tue Jun 17, 2014 9:42 am Re: Liquid Rhythm 1.4 worst yet, steer clear

Hey guys,
We found a bug that affected a lot of users. We have since investigated and as of this morning we have fixed the issue. I would recommend that you download the latest patch version (1.4.0.1) and reinstall.

http://www.wavedna.com/download-latest-version/

Riley, please send an email to support@wavedna.com if you are having issues.
Thanks!

-Allison
User avatar
riley4reason
KVRAF
 
1998 posts since 29 Aug, 2003, from Austin, TX

Postby riley4reason; Sat Jun 21, 2014 6:26 pm Re: Liquid Rhythm 1.4 worst yet, steer clear

The update fixed it. Sorry for upsetting anyone, if I pay a premium price for a product, I expect premium quality control.
Asus CM6870 3AB, i7 3770 Ivy, 16GB RAM, 240GB SSD, 7TB Internal, Windows 8 64bit Pro,RME Firface UC, Reaper. Ableton Live 9, Sonar X2, Maschine.
Musical Gym
KVRAF
 
3352 posts since 23 May, 2004, from Northern Central CA (not as good as Eureka)

Postby Musical Gym; Sat Jun 21, 2014 7:39 pm Re: Liquid Rhythm 1.4 worst yet, steer clear

You could rename the topic to something more positive. It looks like an undeserved swipe at a good company.
User avatar
riley4reason
KVRAF
 
1998 posts since 29 Aug, 2003, from Austin, TX

Postby riley4reason; Sun Jun 22, 2014 4:53 am Re: Liquid Rhythm 1.4 worst yet, steer clear

Musical Gym wrote:You could rename the topic to something more positive. It looks like an undeserved swipe at a good company.

Crikey, I meant to do that too. Thanks. Riley
Asus CM6870 3AB, i7 3770 Ivy, 16GB RAM, 240GB SSD, 7TB Internal, Windows 8 64bit Pro,RME Firface UC, Reaper. Ableton Live 9, Sonar X2, Maschine.

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