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Yet another Waves license horror story

VST, AU, etc. plug-in Virtual Effects discussion

Moderator: Moderators (Main)

C-note
KVRian
 
1450 posts since 2 Apr, 2006, from Studio City, California

Postby C-note; Sun Jul 13, 2014 11:42 am Re: Yet another Waves license horror story

ATS wrote:
robotmonkey wrote:
skyscape wrote:I've given up on waves products entirely, they're such a goddamn pain to install that I don't even bother. There are plenty of other good plugin providers out there that don't come entangled with such nonsense.


With all due respect but if you find Waves plugins difficult to install then you'r computing skills must be close to zero. Waves installer is as easy as any other. Actually one must give them credit for making it so easy with such a huge amount of plugins.



Yeah some people make good valid points here. But being hard to install is far from the truth.

Also if I ever make big changes to my computer I will move the licenses back to the cloud first.

ditto! No issues with Waves at all
elxsound
KVRAF
 
3301 posts since 18 Aug, 2007, from NYC

Postby elxsound; Sun Jul 13, 2014 12:06 pm Re: Yet another Waves license horror story

C-note wrote:
ATS wrote:
robotmonkey wrote:
skyscape wrote:I've given up on waves products entirely, they're such a goddamn pain to install that I don't even bother. There are plenty of other good plugin providers out there that don't come entangled with such nonsense.


With all due respect but if you find Waves plugins difficult to install then you'r computing skills must be close to zero. Waves installer is as easy as any other. Actually one must give them credit for making it so easy with such a huge amount of plugins.



Yeah some people make good valid points here. But being hard to install is far from the truth.

Also if I ever make big changes to my computer I will move the licenses back to the cloud first.

ditto! No issues with Waves at all


I've never had issues yet either, but a quick question... Is everyone who's experienced an issue like this on Windows?

Even if it is a Windows only problem, I might still begin either putting the licenses on a USB or sending to the cloud first.
hibidy
KVRAF
 
41642 posts since 20 Dec, 2005

Postby hibidy; Sun Jul 13, 2014 1:21 pm Re: Yet another Waves license horror story

I've been kosher with waves, I'm on windows 7. I moved mine to a stick because I still use the older computer from time to time.
ThomasHelzle
KVRAF
 
2930 posts since 9 Dec, 2008, from Berlin

Postby ThomasHelzle; Sun Jul 13, 2014 1:30 pm Re: Yet another Waves license horror story

elxsound wrote:Even if it is a Windows only problem, I might still begin either putting the licenses on a USB or sending to the cloud first.

Sounds like a good idea to me. I'm on Windows too and from this thread I take it that a stick at least needs to somehow break to lose the license while the softlicense on the machine is getting lost without any good reason as far as the user is concerned.

Cheers,

Tom
User avatar
SODDI
KVRAF
 
2686 posts since 2 Jul, 2007, from Oxycontin Acres, Georgia, USA

Postby SODDI; Sun Jul 13, 2014 1:34 pm Re: Yet another Waves license horror story

PatchAdamz wrote:I took option 4, drop Waves and go with the competition who offers realistic support at equal or better the quality.

I'm not one to complain about a company in a forum but this is ridiculous.


What else are forums for? This thread has been incredibly helpful, with good information.
woodsdenis
KVRist
 
336 posts since 24 Feb, 2005

Postby woodsdenis; Sun Jul 13, 2014 2:18 pm Re: Yet another Waves license horror story

Never had an issue with Waves, and more importantly they have fantastic support. I had an issue last week where Waves support remotely fixed an issue for me, pretty good :D also they make very good and more importantly reliable plugins.
Mac Pro
10.9.5
PT10 Native, Logic 10.7, Ableton Live 9.1.6
User avatar
Numanoid
KVRAF
 
9123 posts since 20 Jan, 2008, from Down on the farm

Postby Numanoid; Sun Jul 13, 2014 2:49 pm Re: Yet another Waves license horror story

Except Element Waves do FX plugs right, so as OP seems to be unable to distinguish between VST plugs and VSTi plugs, as this thread is for some reason posted in the instrument sub-forum and not Effects.

So I trust Waves know a lot more what they are doing that the OP.
Halb Wesen und halb Ding
User avatar
Armadillosound
KVRian
 
896 posts since 28 Aug, 2013

Postby Armadillosound; Sun Jul 13, 2014 3:02 pm Re: Yet another Waves license horror story

Numanoid wrote:Except Element Waves do FX plugs right, so as OP seems to be unable to distinguish between VST plugs and VSTi plugs, as this thread is for some reason posted in the instrument sub-forum and not Effects.

So I trust Waves know a lot more what they are doing that the OP.


True Waves are more FX orientated, maybe there should be a separate category for plug-in installation issues where we could help one another out, share experiences etc :shrug:
pinki
KVRist
 
423 posts since 2 Nov, 2006

Postby pinki; Sun Jul 13, 2014 3:06 pm Re: Yet another Waves license horror story

I've always had a great experience with eLiscenser too and up until recently it was the only one that allowed installation of the license on either dongle or disk which was a deal breaker for me. Of course ilok now does this too…but not on all license, only a few so far.
User avatar
Numanoid
KVRAF
 
9123 posts since 20 Jan, 2008, from Down on the farm

Postby Numanoid; Sun Jul 13, 2014 3:09 pm Re: Yet another Waves license horror story

Except that it seems the OP is drugged up, I find little user experience in the OP that can apply to others.

"I opened the Waves license center in a spooky way" ??
What on earth is he on about? :help:
skitchy wrote:In the dead of night, I dared to fiendishly auto-update Windows 7 x64.
Today, in a fit of madness, I clicked the shortcut to unleash Cubase upon myself, when I was greeted with the following unholy statement :
"There are no Waves licenses on this computer"
It seemed as though the Waves licenses had escaped and were perhaps running rampant through the unsuspecting back lanes of Cornwall - possibly eating peoples flesh, or brains, or something ...
I knew I had to act fast, so I opened Waves License Centre (in a spooky way) and there it was before me ...
my computer ... was no longer attached to my computer.
As the waves licenses had fled, they must have caused part of my computer to develop a split personality. My computer now appeared in BOTH the attached devices AND the unattached devices simultaneously, but with different names!
Dun dun daaaaaaaaa.
It turned out that the waves licenses existed only in the mind of the unattached personality.

So long story short, I had to recover the licenses and put them on an old USB stick (of doooooom). Another hour of creative time wasted on fixing pointless copy protection that helps nobody. I now have to hope it doesn't happen again for at least a year or I'm completely fu....
Halb Wesen und halb Ding
User avatar
Armadillosound
KVRian
 
896 posts since 28 Aug, 2013

Postby Armadillosound; Sun Jul 13, 2014 3:13 pm Re: Yet another Waves license horror story

pinki wrote:I've always had a great experience with eLiscenser too and up until recently it was the only one that allowed installation of the license on either dongle or disk which was a deal breaker for me. Of course ilok now does this too…but not on all license, only a few so far.


I find elicenser less intrusive and less hassle than ilok.
User avatar
Armadillosound
KVRian
 
896 posts since 28 Aug, 2013

Postby Armadillosound; Sun Jul 13, 2014 3:15 pm Re: Yet another Waves license horror story

Numanoid wrote:Except that it seems the OP is drugged up, I find little user experience in the OP that can apply to others.

"I opened the Waves license center in a spooky way" ??
What on earth is he on about? :help:
skitchy wrote:In the dead of night, I dared to fiendishly auto-update Windows 7 x64.
Today, in a fit of madness, I clicked the shortcut to unleash Cubase upon myself, when I was greeted with the following unholy statement :
"There are no Waves licenses on this computer"
It seemed as though the Waves licenses had escaped and were perhaps running rampant through the unsuspecting back lanes of Cornwall - possibly eating peoples flesh, or brains, or something ...
I knew I had to act fast, so I opened Waves License Centre (in a spooky way) and there it was before me ...
my computer ... was no longer attached to my computer.
As the waves licenses had fled, they must have caused part of my computer to develop a split personality. My computer now appeared in BOTH the attached devices AND the unattached devices simultaneously, but with different names!
Dun dun daaaaaaaaa.
It turned out that the waves licenses existed only in the mind of the unattached personality.

So long story short, I had to recover the licenses and put them on an old USB stick (of doooooom). Another hour of creative time wasted on fixing pointless copy protection that helps nobody. I now have to hope it doesn't happen again for at least a year or I'm completely fu....


He's on about the issues he had with Waves licensing system :D
frankz00
KVRist
 
368 posts since 22 Dec, 2009

Postby frankz00; Sun Jul 13, 2014 7:27 pm Re: Yet another Waves license horror story

I don't even allow Microsoft auto-updates on my machine because of the havoc they've wreaked on my machine in the past. I do very controlled updates periodically but turned off the auto-update service completely. The risk of damage from Microsoft is far greater than the risk of a virus. Which I tend not to get because I practice extremely safe computing. No torrents, cracks, porn, etc..
Last edited by frankz00 on Sun Jul 13, 2014 7:38 pm, edited 1 time in total.
frankz00
KVRist
 
368 posts since 22 Dec, 2009

Postby frankz00; Sun Jul 13, 2014 7:31 pm Re: Yet another Waves license horror story

PatchAdamz wrote:Also Same problem here...

Waves offered three options: re-purchase, wait one year to reset, or allow them to connect to my computer to access files on a business computer.

I took option 4, drop Waves and go with the competition who offers realistic support at equal or better the quality.

I'm not one to complain about a company in a forum but this is ridiculous.


Seriously the once only reclaim or one year wait p!sses me off because it's completely unrealistic to how people work with computers. Just a hard drive crash can cost you your once a year reclaim. I already argued they should at least allow remote deactivate so that the license can be removed but they're sticking to their guns. It incentivizes crack use no ifs ands nor buts. I can't say I feel sorry for a company like this when it gets cracked...
hibidy
KVRAF
 
41642 posts since 20 Dec, 2005

Postby hibidy; Sun Jul 13, 2014 8:24 pm Re: Yet another Waves license horror story

I agree that it's not ideal. If your plug is under wup, then it should be covered, PERIOD. But that is why I went stick. If a HD fails, then you are not totally SOL. I might be wrong but I think sticks are safer than HD's?
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