Wow, sounds quite a bit larger-scale than Bitwig actually.humanbeingbeing wrote:I write various mobile applications, and back end systems for large companies... and invented a data warehouse that holds most of the homelessness data in the country... launching an app next month that will be used in 19k cities and 100k volunteers.... so, not to brag, but I do know a thing about large scale support... in fact, I'd say I'm an expert on the subject. The government relies on my statistics and we provide reports directly to the white house. of course I'm also a semi-pro musician, but that's taking a back seat to my work at the moment... I refuse to use Ableton because of their business practices and lack of true PDC.
We are so far able to handle the support side pretty well. Sometimes something slips through but overall I'd say we're doing fine.
And keep in mind: The forum gives a rather exaggerated view on things, since people mostly turn to it if something goes wrong or doesn't work.
For me it's always very relaxing and balancing to talk to people who are happily making music with Bitwig Studio or meeting somebody like Moss who does those amazing controller scripts or abique who is helping u-he to port their plugins to Linux which will make that platform more viable for making music.
I personally enjoy the ride
Cheers,
Tom