KVR Audio

aMUSEd · Post by **aMUSEd** » Mon Aug 03, 2015 10:57 am

This must be the most stupid bug any DAW could have. How on Earth did this get past the beta testers? Was no one reading the manual the whole time? This is 100% reproducible on my Mac (Mavericks 64 bit)

The really annoying aspect of this is you can only access the manual within the app - it's not even a separate pdf download.

dr4kan · Post by **dr4kan** » Mon Aug 03, 2015 11:27 am

not here on Yosemite. it works.

aMUSEd · Post by **aMUSEd** » Mon Aug 03, 2015 11:28 am

Not for me - it crashes every single time I try - and still doesn't open the manual either.

tristan- · Post by **tristan-** » Mon Aug 03, 2015 11:31 am

I'd reinstall maybe. works here and for many on the S1 FB page

Bathrobe · Post by **Bathrobe** » Mon Aug 03, 2015 12:22 pm

I have the same crash with Yosemite and S1 V3.0.2 german version.
Reinstalling S1 does not help.

aMUSEd · Post by **aMUSEd** » Mon Aug 03, 2015 1:12 pm

Thanks for confirming - what a bug!

They really need to make the manual available separately as well as in the app.

aMUSEd · Post by **aMUSEd** » Mon Aug 03, 2015 7:06 pm

Thanks to someone on the Presonus forum I found a link to an unofficial pdf version of the documentation:

http://daw.one/presonus-studio-one-3-re ... nofficial/

absurd that someone had to generate this and that they have embedded it in the app, which then crashes trying to load it, but anyway.

33tetragammon · Post by **33tetragammon** » Mon Aug 03, 2015 9:00 pm

same irritating crash bug here.

-Studio One V3.0.2
-Mac OSX 10.10.4

Robert Randolph · Post by **Robert Randolph** » Mon Aug 03, 2015 11:24 pm

Crashes here too. 3.0.2, 10.10.4.

It's ok though, since the manual is utter shit.

bludreamsounds · Post by **bludreamsounds** » Mon Aug 03, 2015 11:50 pm

Jeez man would you just RTF... oh wait.

aMUSEd · Post by **aMUSEd** » Wed Aug 05, 2015 2:40 pm

Support got back to me to say they are working on a fix, in the meantime this doesn't seem to affect it when run as a 32 bit app.

Aiynzahev · Post by **Aiynzahev** » Wed Aug 05, 2015 3:00 pm

yeah here too. Yosemite. This happened in the previous release too

aMUSEd · Post by **aMUSEd** » Wed Aug 05, 2015 3:07 pm

Strange, support told me they thought this was a Mavericks only issue - have you filed a bug report? They need to know if it isn't.

LawrenceF · Post by **LawrenceF** » Wed Aug 05, 2015 10:40 pm

The really annoying aspect of this is you can only access the manual within the app

It's just HTML pages. You can access it directly even when the app isn't running.

IIRC, I think the crash is related to their attempts to make it contextual. i recall it crashing under a condition where (I suppose) the context it's looking for is not there or something.

elxsound · Post by **elxsound** » Wed Aug 05, 2015 11:01 pm

Sorry... This is just funny.

Hope they have a quick fix.

Studio One v3.1 crashes when opening its manual (fixed)