KVR Audio

Carpenter · Post by **Carpenter** » Fri Feb 12, 2016 10:51 am

I have spent at least an HOUR

trying to simply authorize the Korg Legacy Collection that came with my Taktile 49. I have gone to the website and I have received multiple "authorization codes" from Korg. But EVERY single time I enter an authorization code, the software rejects the code as invalid. This is outright FRAUD!!! Do not be lured into buying anything from Korg because of the bundled software, as the software CAN NOT be authorized!!!

3ee · Post by **3ee** » Fri Feb 12, 2016 11:11 am

I understand frustration! ... sorry you have to deal with it but did you actually contacted KORG about the issue? maybe there is a problem they don't know about...

Mushy Mushy · Post by **Mushy Mushy** » Fri Feb 12, 2016 11:13 am

Is there a 0 or O in the serial?

Shabdahbriah · Post by **Shabdahbriah** » Fri Feb 12, 2016 11:14 am

Mushy Mushy wrote:Is there a 0 or O in the serial?

^^^ that ^^^

Numanoid · Post by **Numanoid** » Fri Feb 12, 2016 11:15 am

Mushy Mushy wrote:Is there a 0 or O in the serial?

...or somebody have opened the box in the shop, and used the serial already

cocoazenith · Post by **cocoazenith** » Fri Feb 12, 2016 11:26 am

i bought 2 korg controllers the past 3 years and everything went extremely smooth.

pm me if you need guidance.

BDeep · Post by **BDeep** » Fri Feb 12, 2016 11:29 am

An error doesn't make it fraud.
As suggested, contact Korg. Try to solve it instead of whining like a lb.

chk071 · Post by **chk071** » Fri Feb 12, 2016 11:34 am

Carpenter wrote:I have spent at least an HOUR trying to simply authorize the Korg Legacy Collection that came with my Taktile 49. I have gone to the website and I have received multiple "authorization codes" from Korg. But EVERY single time I enter an authorization code, the software rejects the code as invalid. This is outright FRAUD!!! Do not be lured into buying anything from Korg because of the bundled software, as the software CAN NOT be authorized!!!

Did you make sure that you start both your DAW, and maybe the KORG standalone as an administrator user? There could be a rights problem, if you installed the KORG plugins into c://ProgramFiles, or c://ProgramFiles (x86).

DrGonzo · Post by **DrGonzo** » Fri Feb 12, 2016 11:34 am

Yeah - doubt it's a fraud on Korgs part. They always been solid with me. Contact them directly.

/C

stardustmedia · Post by **stardustmedia** » Fri Feb 12, 2016 12:01 pm

"Shoot first, then ask questions!?"

First make sure you really enter the codes correctly. Then ask Korg. I experienced a couple of times, that serial/codes didn't work, with various developers. And they were helpful, ALWAYS. I also had an issue with Korg. It was about activation of their plugins, not about the code itself though (if I remember right). Korg helped me fast and professionally.

tehlord · Post by **tehlord** » Fri Feb 12, 2016 12:03 pm

thecontrolcentre · Post by **thecontrolcentre** » Fri Feb 12, 2016 12:31 pm

Did you enter the code manually, or by copy paste? Could be an error on your part. Failing that contact Korg ... obviously. I bought KLC and had no problem authorizing it on 2 computers.

db3 · Post by **db3** » Fri Feb 12, 2016 12:35 pm

Bought a Taktile 49 a couple of weeks ago...no issues with Legacy authorisations.
The process of having to register each plugin and generate an auth code is a bit of a faff.

Sendy · Post by **Sendy** » Fri Feb 12, 2016 12:37 pm

I admire anyone who deals with the public as part of their job. Especially on the Internet. Shit's gotta be tough.

I do remember the Korg plugin process being a bit fiddly. But it went OK in the end. Contact Korg and they will see you right or give you your money back if it comes to that. They are solid.

bronxsound · Post by **bronxsound** » Fri Feb 12, 2016 12:42 pm

hire a hitman and teach them a lesson

KORG Software FRAUD!!! Now resolved!!!!!!!!! (also not fraud)