Sylenth1 v3.0 not running on Parallels
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- KVRer
- Topic Starter
- 5 posts since 27 May, 2016
Hi I'm not happy with new Upgrate,since your product is not working!Even when I try to go back to older version it says my license Is Invalid,I'm using one computer which is Mac and thru Parallels I'm using my Windows i don't know why your system thinks that I'm using bunch of different computers.Since product is not working I wont my money back,or at least renew my licenses.!
Last edited by soulxxhunter on Sat May 28, 2016 6:11 pm, edited 1 time in total.
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- KVRAF
- 35436 posts since 11 Apr, 2010 from Germany
Why Are You Writing Every Word In Capitals? And Why Do You Think There Are Many People With The Same Problems That You Have? And Why Do You Think You Qualify For A Group Refund? And Why Do You Not Contact Lennardigital First To Try To Solve Your Problem Before Demanding A Refund?
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- KVRer
- Topic Starter
- 5 posts since 27 May, 2016
First of all Mister very smart,I'm writing the way is better for me.Second I'm pretty sure is a lot of people who have same issue when they using Sylenth true Windows on Mac.And third i paid money!Why i should buy additional License,for using it on same computer that i already purchase license for,thats the big issue,othervise is easier do not support company,and get cracked version right?Or at least let know the company that something is not working properly.I bought it cause i don't want to have issues with new upgrades,license i.t.d,people who got cracked versions have issue with it right?
Last edited by soulxxhunter on Sat May 28, 2016 6:13 pm, edited 2 times in total.
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- KVRer
- Topic Starter
- 5 posts since 27 May, 2016
And other think,how you want to contact company that doesn't have any email,on their website,i tried to write personal massege to one of Moderators here,but guess what didn't get respond yet!Very slow on service if i knew i would never buy it.
Which is synth is good but issue like that making people to turn to pirate versions of product,without supporting company.
Unfortunately.
Which is synth is good but issue like that making people to turn to pirate versions of product,without supporting company.
Unfortunately.
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- KVRAF
- 4633 posts since 21 Jan, 2008 from oO
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- KVRist
- 178 posts since 30 Apr, 2014 from Netherlands
Hi,
First of all, sorry! You seem agitated because Sylenth1 doesn't work, we understand...but please allow us some time to respond properly before opening a topic.
I noticed the PM you've sent to me this morning, but since this is not our main support channel, we're not able to respond to PM's on this forum around the clock. I will try contacting you, using the email address you have given me.
We don't post our support email address online to avoid getting targeted by spambots. You can always contact us at any time here.
You must understand, we did listen to our customers complaints regarding the machine activation's. Since last week any customer can manage his own machine activation's here.
If it appears we can't convince you, and you keep running into problems with Sylenth1, we normally have no problem refunding your purchase. But we'd appreciate it if you allow us to actually offer our support first.
Kind regards,
Ruben
First of all, sorry! You seem agitated because Sylenth1 doesn't work, we understand...but please allow us some time to respond properly before opening a topic.
I noticed the PM you've sent to me this morning, but since this is not our main support channel, we're not able to respond to PM's on this forum around the clock. I will try contacting you, using the email address you have given me.
We don't post our support email address online to avoid getting targeted by spambots. You can always contact us at any time here.
You must understand, we did listen to our customers complaints regarding the machine activation's. Since last week any customer can manage his own machine activation's here.
If it appears we can't convince you, and you keep running into problems with Sylenth1, we normally have no problem refunding your purchase. But we'd appreciate it if you allow us to actually offer our support first.
Kind regards,
Ruben
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- KVRer
- Topic Starter
- 5 posts since 27 May, 2016
Thank You very much,i found issue with license and I'm back and everything is working well.But unfortunately still i can't upgrade to new version course of visual mashine issue,and I'm running my windows on Parallels for Mac.So I'm not going to upgrade and wait for fully suported new version.
Thank You again!
Thank You again!
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- KVRian
- 1303 posts since 25 Sep, 2006
The new version will not run on a virtual machine. It is recommended to install Windows via bootcamp on your Mac instead, that'll fix the problem (and it'll perform better).
