BR? Can't open any movie files

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I'm trying to do some video sync stuff, but the movie file doesn't play.

I've tried an mp4 and a mov file, but even though it seems to accept the file okay and asks me if I want to copy it into the project folder, on playback the movie window is black with white text saying "No movie open".
i9-10980HK. Windows 10 (21H2). Komplete Audio 6. Studio One 5.4.1.

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