VariKusBrainZ wrote:lnikj wrote:VariKusBrainZ wrote:VariKusBrainZ wrote:chuck death wrote:VariKusBrainZ wrote:Was everyone successful at authorising it?
No, I had exatcly the same issues as you. I've also emailed Eventide.
Any response from Eventide?
I've not even had a message confirming they've received my email
Just got a response telling me to try all the things I had already tried
No reply here yet. There is nothing to try anyway; there are no licences on my (soft) iLoks and they have taken my Anthology X licence and not given me an Anthology XI licence in return.
Me too, but did not take the single licences that were part of the upgrade and it doesnt recognise them as surrenderable, though they are sitting there deactivated
I just logged into ilok to get screenshots for the Eventide rep who responded to my email and found the issue had been resolved and I was able to activate Anthology XI without issue. I recommend checking your ilok license manager again in case this is the same for you.