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Crysonics -=- No Contact but finally a release. Be cautious when sending money . Read thread.
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hunkofaman
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PostPosted: Thu Jan 12, 2012 4:26 pm reply with quote
DiScO197 wrote:
there were just a few unforseen events in this case which added to the delay which were beyond our control.

(DiScO19 quoting James from Crysonic)

i've seen this wording before...(",)... either from Crysonic or Koblo

juzzayin'
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MBP 17", Fabfilter, u-he, d16, Stillwell, French Cheese, TAL, Korg, Audio Damage, Memorymoog, Minimoog, Arp Odyssey, Arp Axxe, Prophet VS, SH-101, Juno-2, Juno-106...
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DiScO197
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PostPosted: Thu Jan 12, 2012 4:29 pm reply with quote
Which means what exactly? I'm confused!
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hunkofaman
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PostPosted: Thu Jan 12, 2012 4:42 pm reply with quote
just some standard jabber from ppl who aren't honest i guess.

meaning Crysonic... i'm juzzayin' that i've seen this wording before a couple of years ago
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MBP 17", Fabfilter, u-he, d16, Stillwell, French Cheese, TAL, Korg, Audio Damage, Memorymoog, Minimoog, Arp Odyssey, Arp Axxe, Prophet VS, SH-101, Juno-2, Juno-106...
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bduffy
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PostPosted: Thu Jan 12, 2012 4:49 pm reply with quote
DiScO197 wrote:
And just to be clear, I requested a refund but that reply obviously side tracked my request. I replied saying I'll give you a week, but that has long gone. Get rid of these jokers please Smile

Tell them you're going to report them to PayPal. That usually gets them moving.
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podo83
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PostPosted: Thu Jan 12, 2012 4:59 pm reply with quote
Strange...Seems like we have different experiences with Crysonic. When I originally bought their stuff I had absolutely no problem. The installers and authorizations came pretty quickly and the plugs are actually quite nice in my opinion, especially the limiter. Crysonic might be a little behind with promises but at least they are kind of around. Can't complain...


....

How many enemies have I made? Help
^ Joined: 03 Mar 2009  Member: #202325  Location: uk
TheoM
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PostPosted: Thu Jan 12, 2012 7:26 pm reply with quote
DiScO197 wrote:


Hardly a professional response and James would most certainly benefit from a course in English.


DiScO197 wrote:
Also, it may be completely unrelated but I'm getting junk mail from a so called commonwealth bank of australia all of the sudden.



Shocked


HiHi
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TheoM
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PostPosted: Thu Jan 12, 2012 7:28 pm reply with quote
hunkofaman wrote:


23$ is not a lot for me but it might make a difference in Australia Rolling Eyes



true that. We are a poor third world country and as $23 is not a lot for you personally, i am indeed sure it is alot for the entire country of australia.
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TheoM
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PostPosted: Thu Jan 12, 2012 7:39 pm reply with quote
ps @ hunkofaman @ discO197 i hope you both realise i was having fun and a joke at both of the quotes and my responses.

My own grammar is shitty at the best of times!

But i thought i better say this in case it was taken seriously.
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hunkofaman
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PostPosted: Fri Jan 13, 2012 2:51 am reply with quote
fun is what it's all about

i never leave home without it
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MBP 17", Fabfilter, u-he, d16, Stillwell, French Cheese, TAL, Korg, Audio Damage, Memorymoog, Minimoog, Arp Odyssey, Arp Axxe, Prophet VS, SH-101, Juno-2, Juno-106...
^ Joined: 21 Dec 2006  Member: #133203  Location: Reykjavík
DiScO197
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PostPosted: Fri Jan 13, 2012 2:54 am reply with quote
Yep, if you can't have a laugh, what can you have? Nice to see a bit of humour for a change!
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Compyfox
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PostPosted: Fri Jan 13, 2012 4:21 am reply with quote
Crysonic's mail to DiScO197 wrote:

Hi,

Forget about some of the ridiculous posts on KVR, there are a few X customers that are prolifix complainers and they just exacerbate things. We have been in business for a long time and will provide the products soon, there were just a few unforseen events in this case which added to the delay which were beyond our control. Everyone here will be here at work this week ( This is the worst time:) ) and we should have the product available for download soon.

Regards,
James
Crysonic



Compyfox wrote:
... But look at the history of that firm, think back of what happened up until this point.

... Yet in terms of Crysonic: we talk about it, we discuss(!) about it what to do, then comes the "firm apology" after the "hate thread" got bumped a bit, and the next step is love, peace and harmony all over again. Back to the beginning. ...


Not counting the name calling, the "victim position" and the (obviously constant) "unforseeable events that cause the delay" (no. 1 excuse in all mails I've got back in the day).

Again... read the backlogs.



What more do we need to end this?
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macmurphy
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PostPosted: Fri Jan 13, 2012 11:49 am reply with quote
Compyfox wrote:

What more do we need to end this?


a firm blow to the back of the head.

always triple-bag.

quicklime is your friend.
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danseq
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PostPosted: Thu Jan 19, 2012 5:23 pm reply with quote
Previous customer here...

Just adding my voice to the chorus. Not only did I buy the fabled "everything bundle" back in September, but due to being overwhelmed and a bit disorganized at the time, coupled with the new ridiculously tired marketing emails every week, I mistakenly bought it--TWICE.

Ok, even $60 is not a bad deal for these plugins, IF they would actually arrive (I did like the sound of Nextasy and Spectralive 3)

But here we are--still no plugins. No download links. Nothing.
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DiScO197
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PostPosted: Thu Jan 19, 2012 6:00 pm reply with quote
Sorry to hear that....

I've learnt my lesson here, I'm not even going to chase the paltry amount I paid them. However, anyone getting those emails stating you will 'own the earth' for $24 dollars, don't be fooled!

I got another one today, and since I posted the response from 'James, could do with a lesson in English or two', I've received some really sh**y spam, I kid you not.

Bunch of crooks out to make a fast buck. Let's face it, how serious can a plugin be if they're prepared to let them go dirt cheap like that? I wouldn't even consider putting them in my signal chain from now on, what a bunch of jokers.

Dirty tactics, dirty plugins and anyone who has any clout on this forum should remove them.

That's the last from me on it, unless I feel I need to get involved... New year, had enough of scamming pri**s.

Ta.
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MFXxx
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PostPosted: Fri Jan 20, 2012 10:31 am reply with quote
Compyfox wrote:
Crysonic's mail to DiScO197 wrote:

Hi,

Forget about some of the ridiculous posts on KVR, there are a few X customers that are prolifix complainers and they just exacerbate things. We have been in business for a long time and will provide the products soon, there were just a few unforseen events in this case which added to the delay which were beyond our control. Everyone here will be here at work this week ( This is the worst time:) ) and we should have the product available for download soon.

Regards,
James
Crysonic



Compyfox wrote:
... But look at the history of that firm, think back of what happened up until this point.

... Yet in terms of Crysonic: we talk about it, we discuss(!) about it what to do, then comes the "firm apology" after the "hate thread" got bumped a bit, and the next step is love, peace and harmony all over again. Back to the beginning. ...


Not counting the name calling, the "victim position" and the (obviously constant) "unforseeable events that cause the delay" (no. 1 excuse in all mails I've got back in the day).

Again... read the backlogs.



What more do we need to end this?


They send out spam emails devaluing their products at a ridiculous price. In fairness they may have a sense of humour I am overlooking...but that is at a stretch!
They then send more spam emails offerring the same products you purchased for less.
These emails are only to existing customers, people who paid previously.
Try and contact them on getting your product or money back and complete silence.
They send out customer service notices to all customers claiming they will provide on a date or refund.
Silence.
Sent several emails since nothing.


NOTE Up until July last year they were responsive. Since August nothing. I have sent now 11 emails no response.

Today the send out a marketing campaign with the same product and offer yet cheaper and only to the existing customers. FACE PALM MOMENT!

Finally posted the product in March 2012 - 6 months later and 2 months late!
Last edited by MFXxx on Sun Mar 11, 2012 6:45 am; edited 2 times in total
^ Joined: 27 Mar 2010  Member: #228659  Location: UK
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