Shot in the dark to see if anyone can help ...

Kontakt 4 suddenly stopped working for me. When I go into it, it just hangs and does nothing until I close it down. I had recently installed the circle and EZ Keys and uninstalled both, still the same result. I totally un installed Kontakt 4 and reinstalled with the same result. I'm running on Windows 7 64 bit, but use the 32 bit version in live. Everything else seems to be fine.
I contacted NI customer support last Tuesday and have yet to get a response

If uninstall and re install doesn't work you may have to clean out your registry or reformat in order to get kontakt working again happened to me before.

Thanks for the response, i wouldn't know what to delete out of the registry so are you saying I need to flatten my pc?

Check this thread might help you out http://www.native-instruments.com/knowledge/questions/787/Us ing+the+Windows+Installer+Cleanup+Utility

Thanks dude but that didnt work. The weird thing is that in standalone mode it also hangs but I can open another instance of it and that works

I noticed you are running windows 64 bit and bridging with 32 bit live. Have you tried a 64 bit app like Reaper this might help. I currently am running 32 bit windows 7 sp1 with kontakt 5 no issues after installing libraries. Too bad the link didn't help much I will see if I can find anything else that may help.

I don't think it's the daw, as it did previously work. i think you were right with the registry just dont know what the issue is, quite frustrating really and after a week no response from NI.
I find trhe standalone situation totally bizarre.
Looks like a may have to flattern my system which will be a nightmare

@budd1405:

Please consider downloading & installing Revo Uninstaller (Free Version). Use it to UNINSTALL Kontakt. If it is a registry issue, then chances are Revo will locate and provide opportunity to manually delete registry left-overs.

I work professionally as a computer/network technician. I've had great trouble-shooting success using this little PC utility.

http://www.revouninstaller.com/start_freeware_download.html

I work professionally as a computer/network technician. I've had great trouble-shooting success using this little PC utility.

http://www.revouninstaller.com/start_freeware_download.html




Dude you are a superstar that cured it

Thanks to both of you for your help