In that case you may have to wait a few hours - sometimes changes to app store info don't update for all users at the same time. The sale is running until Wednesday, so you won't miss out - if you do, we will honour the price one way or another.

Peace,
Andy.

Thanks Andy. I deleated and reinstalled again with no luck. I think I'll wait till tomorrow.

Regards.
Shebil

Hello Andy. I tried again just now but still cant see the inapp purchase option. I stay in India and am running on Ipad 1 (latest OS) if that helps.

Thanks and warm regards.
Shebil

Still not working after multiple tries

No one else is writing in about this problem so I'm not sure what to say. If you haven't tried this again, log out of your app store account in Settings, power off the device and power on again. Log in to app store. Check the sound library list in Alchemy Mobile.

It's annoying, but I really don't know what is causing this, sorry.

Peace,
Andy.

Dear Andy,

Sorry to bother you so much. But I think I found out what the problem could be. I had created my Appstore account with one email id many yrs ago. And a couple of yrs back, I registered on Camelaudio website with another email id to download the bonus sounds for the Alchemy Player.

Now when I downloaded the Alchemy Mobile app from the Appstore, i registered the app by using the other email id by which i had registered on the camelaudio website. Today I logged out of the Account and made a fresh Account using my Appstore email id. I could log in alright but still cant see the additional library option.

I have also tried logging off from my appstore, shutting down and logging in again as you suggested. Now I have deleated Alchemy and downloading it again for the 5th time as I write. I hope it works this time.

I hope I am making myself clear. And once again I apologise to bother you so much but I really want to get the pro version . On a side note, I just purchased and downloaded Animoog from the Appstore without any problem.

Thanks and best regards.
Shebil

Hi,

It's no trouble to help - and wish I could be provide more of it!

Your app store ID is completely separate from your Camel account email address. Mine are both different, it has never caused a problem. Normally when attempting to make in-app purchases via Alchemy Mobile (or any other app) a password prompt is displayed using your app store email address / ID.

When the previous Alchemy Mobile update was released at the start of the year we had 2 or 3 users mention a very similar problem. We could not figure out what was causing it. A few days later, the problem went away without any changes by us or the user.

Perhaps you could try emailing Apple support?

Peace,
Andy.

Hey thanks Andy. Before the last update, all the sound libraries were always displayed. I think something went wrong after it. Infact first time I tried to upgrade, the option was displayed but greyed out. I'll try to contact apple and see if they can help out.

Regards.
Shebil

Is Alchemy Mobile compatible with Synthstation 25?

Not directly, but you can use this app:

http://www.audeonic.com/#midibridge

MIDI Bridge can be used to make any mobile app with Core MIDI support Synthstation 25 compatible.

Peace,
Andy.

Thanks, I'll check it out. Will be getting the Synthstation from the boys for Father's Day in a couple of weeks.

Hey Andy,

I'm feeling very silly right now. Actually I had 'restricted inapp purchases' in the general settings unknowingly. I was googling about inapp purchases and I came to know that there is a provision to restrict such purchases. Ofcourse I immediately unrestricted and purchased the upgrade within one minute. After an hour I got an email from apple support describing the same procedure

I just hope I was in time to grab it at the discounted price because I forgot to take a look at the price in haste Anyways thank you for all your support.

Best regards.
Shebil

Hah! That is good news. I've created an FAQ entry on our site so that other users can find out about this problem.

Glad this is finally fixed. It's easy to forget about these settings, there are so many of them!

Peace,
Andy.

Hey thanks Andy. I took alook at the FAQ and thought you can add that 'sometimes the soundpacks and the pro upgrade option are not visible at all'.

And yes, the Pro features and the additional sounds are just awesome. I have always been a huge fan of desktop version of Alchemy Player but couldn't afford the full version. But Alchemy Mobile is super esp the bend function. I could score a movie in 90 min

Best regards.
Shebil

Thanks for that - I've updated the question text.

Excellent to know Alchemy Mobile was worth the wait

Peace,
Andy.