Roland Cloud

VST, AU, AAX, etc. plug-in Virtual Instruments discussion
KVRist
178 posts since 21 Jun, 2013

Post Sat Nov 20, 2021 1:58 pm

I have 2 loyalty rewards in my account with a trashcan next to them, meaning I can switch them out, but is there any way to see when the time limit for choosing those rewards expire and when they become permanent in my account?

I've had those 2 loyalty rewards in my account for a while now, close to a year I think, and it would be nice to know when I need to make my final selection, before they become permanent selections and I can't switch them anymore.

PAK
KVRian
1132 posts since 20 Feb, 2003

Post Sat Nov 20, 2021 2:02 pm

The ability to change ends whenever your subscription ends. No Sub? No ability to change. Subbed? You can change. And, yes, you can reactivate a sub if you want to change something after the fact.

KVRist
178 posts since 21 Jun, 2013

Post Sat Nov 20, 2021 2:06 pm

PAK wrote:
Sat Nov 20, 2021 2:02 pm
The ability to change ends whenever your subscription ends. No Sub? No ability to change. Subbed? You can change. And, yes, you can reactivate a sub if you want to change something after the fact.
Mine is monthly, I pay every month and I've been subbed with them for a while now.

The thing is that I'm on the core sub, so I'm not even sure why they popped up in my account a while back, but I'm not complaining.

KVRAF
1845 posts since 11 Jan, 2009 from Portland, OR, USA

Post Sat Nov 20, 2021 2:09 pm

Last time I tried "changing" my loyalty reward plugins, the website glitched and they all disappeared. A few days and a few back-and-forths with support later, I got my stuff back.

Just a warning. It's a very, very unreliable system.
https://michaelarthurholloway.bandcamp.com/ - Noir-themed Dark Jazz
https://tvhwy.bandcamp.com/releases - classic IDM by TV HWY
www.dwifh.com - old-school industrial music by DEAD WHEN I FOUND HER

KVRist
178 posts since 21 Jun, 2013

Post Sat Nov 20, 2021 2:13 pm

mholloway wrote:
Sat Nov 20, 2021 2:09 pm
Last time I tried "changing" my loyalty reward plugins, the website glitched and they all disappeared. A few days and a few back-and-forths with support later, I got my stuff back.

Just a warning. It's a very, very unreliable system.
Yes, the cloud manager app itself has been a bit glitchy the whole time that I've been using it, so I wouldn't be surprised if there were other glitches in the system to be found.

I was thinking of upgrading to the Pro sub and getting 1 lifetime key, but I'm kind of worried about what will happen to my 2 keys that are currently in my account, because I have no idea how they got there.

KVRist
178 posts since 21 Jun, 2013

Post Sat Nov 20, 2021 2:23 pm

PAK wrote:
Sat Nov 20, 2021 2:02 pm
The ability to change ends whenever your subscription ends. No Sub? No ability to change. Subbed? You can change. And, yes, you can reactivate a sub if you want to change something after the fact.
Just to clarify, are you saying that when somebody gets a lifetime key, it doesn't really matter what they choose, because at any time in the future, even years afterwards, they can change their mind and choose something else, as long as they are currently subbed when doing so?

PAK
KVRian
1132 posts since 20 Feb, 2003

Post Sat Nov 20, 2021 2:28 pm

mholloway wrote:
Sat Nov 20, 2021 2:09 pm
Last time I tried "changing" my loyalty reward plugins, the website glitched and they all disappeared. A few days and a few back-and-forths with support later, I got my stuff back.

Just a warning. It's a very, very unreliable system.
I think(!) things have been fixed at this point, and things seem to work fine. But you're right.. at one point it didn't report my lifetime keys properly either etc.. Not sure how long that "dodgy" period was, but it lasted a while. (and hopefully not still ongoing!!)
Synth Master Jedi wrote:
Sat Nov 20, 2021 2:23 pm
Just to clarify, are you saying that when somebody gets a lifetime key, it doesn't really matter what they choose, because at any time in the future, even years afterwards, they can change their mind and choose something else, as long as they are currently subbed when doing so?
As it stands now? Yes. But don't count on it lasting either.. ;) IE Try to pick the one you think you'll want! :D

KVRAF
1845 posts since 11 Jan, 2009 from Portland, OR, USA

Post Sat Nov 20, 2021 2:35 pm

PAK wrote:
Sat Nov 20, 2021 2:28 pm
mholloway wrote:
Sat Nov 20, 2021 2:09 pm
Last time I tried "changing" my loyalty reward plugins, the website glitched and they all disappeared. A few days and a few back-and-forths with support later, I got my stuff back.

Just a warning. It's a very, very unreliable system.
I think(!) things have been fixed at this point, and things seem to work fine.
It happened just last week, no joke.
https://michaelarthurholloway.bandcamp.com/ - Noir-themed Dark Jazz
https://tvhwy.bandcamp.com/releases - classic IDM by TV HWY
www.dwifh.com - old-school industrial music by DEAD WHEN I FOUND HER

KVRist
178 posts since 21 Jun, 2013

Post Sat Nov 20, 2021 2:35 pm

PAK wrote:
Sat Nov 20, 2021 2:28 pm
As it stands now? Yes. But don't count on it lasting either.. ;) IE Try to pick the one you think you'll want! :D
I see, that's interesting.

I've already made my 2 selections, so even if they lock down the ability to change anything starting tomorrow, then I'm all set.

PAK
KVRian
1132 posts since 20 Feb, 2003

Post Sat Nov 20, 2021 2:36 pm

mholloway wrote:
Sat Nov 20, 2021 2:35 pm
It happened just last week, no joke.
Bummer. Yeah, maybe another good reason not to change your choices too often then!!

KVRAF
6151 posts since 15 Sep, 2005 from East Coast of the USA

Post Sat Nov 20, 2021 3:23 pm

If I buy-in to the Play4Life again this time around, I am not sure which Legendary plugin I'd pick besides Jupiter-8. So far, I have the JD-800, D-50 and XV-5080.

KVRian
855 posts since 10 Jan, 2010

Post Sat Nov 20, 2021 5:12 pm

System-8 might be a good choice - includes a cross section of things from several synths, diva- style…..

KVRAF
6151 posts since 15 Sep, 2005 from East Coast of the USA

Post Sat Nov 20, 2021 5:27 pm

Yes that would be a good one, but I don't think it is one of the Legendary choices.
https://www.rolandcloud.com/catalog/legendary

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KVRAF
2640 posts since 13 Apr, 2008 from Charleston, SC

Post Sat Nov 20, 2021 5:48 pm

According to the small print (https://rolandcloud.com/news/play-4-life-is-back):

"Promotion Terms & Conditions: ZENOLOGY, ZENOLOGY Pro are both excluded from the Lifetime Key selection. ZENOLOGY Pro Analog Icons Lifetime Key Collection is also excluded from selection."

User avatar
KVRAF
8750 posts since 30 Apr, 2019

Post Sat Nov 20, 2021 6:13 pm

Examigan wrote:
Sat Nov 20, 2021 5:27 pm
Yes that would be a good one, but I don't think it is one of the Legendary choices.
https://www.rolandcloud.com/catalog/legendary
you can choose System-8, I know as I have that as one of my choices

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