Changes in IK Multimedia license transfer policy?

VST, AU, AAX, etc. plug-in Virtual Instruments discussion
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Teksonik
KVRAF
12180 posts since 16 Sep, 2001 from Las Vegas,USA

Post Mon Feb 04, 2019 2:37 pm

I'm not seeing anything about NFR on any of my registered products. But if I remember correctly I've purchased everything directly from IK so that is probably why.

Is the NFR status prominently displayed somewhere in your account ? Anyone have a screenshot ?
None are so hopelessly enslaved as those who falsely believe they are free. Johann Wolfgang von Goethe

jsp1979
KVRAF
3088 posts since 7 Aug, 2008

Re: Changes in IK Multimedia license transfer policy?

Post Mon Feb 04, 2019 2:38 pm

Teksonik wrote:
Mon Feb 04, 2019 2:37 pm
I'm not seeing anything about NFR on any of my registered products. But if I remember correctly I've purchased everything directly from IK so that is probably why.

Is the NFR status prominently displayed somewhere in your account ? Anyone have a screenshot ?
When you click on the "serial/license" for a product under the "My Products" section of your account, some have a transfer button while others are missing the button. Those missing the button are now presumably NFR.

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Teksonik
KVRAF
12180 posts since 16 Sep, 2001 from Las Vegas,USA

Re: Changes in IK Multimedia license transfer policy?

Post Mon Feb 04, 2019 2:50 pm

Ahhh thanks I see it now. Some of mine do have the transfer option. Oddly, Sonik Synth can be transferred but Miroslav can not. Several can't be transferred like some of the expansions but some can. Might have something to do with the frequent "Buy 1 get 5 free" deals.

So maybe the first one you bought can be transferred but the other four you got for free can't. That makes sense to a degree.
None are so hopelessly enslaved as those who falsely believe they are free. Johann Wolfgang von Goethe

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MountainKing
KVRian
1020 posts since 9 Jul, 2006 from Germany

Re: Changes in IK Multimedia license transfer policy?

Post Mon Feb 04, 2019 2:55 pm

Teksonik wrote:
Mon Feb 04, 2019 2:50 pm
Might have something to do with the frequent "Buy 1 get 5 free" deals.

So maybe the first one you bought can be transferred but the other four you got for free can't.
Yes, that is it.
"Fiat currencies have underlying value because men with guns say they do." (Paul Krugman)
"The 'less-is-more'-guy ... is an asshole." (Billy Decker)


jsp1979
KVRAF
3088 posts since 7 Aug, 2008

Re: Changes in IK Multimedia license transfer policy?

Post Mon Feb 04, 2019 3:18 pm

MountainKing wrote:
Mon Feb 04, 2019 2:55 pm
Teksonik wrote:
Mon Feb 04, 2019 2:50 pm
Might have something to do with the frequent "Buy 1 get 5 free" deals.

So maybe the first one you bought can be transferred but the other four you got for free can't.
Yes, that is it.
However, the whole point of the thread is that second hand purchases did not use to be NFR, but now it appears they are. Keep in mind they charge 20 Euros per item for license transfers, and these 2nd hand products were resellable before they flipped some switch and made them all NFR.
Last edited by jsp1979 on Mon Feb 04, 2019 3:21 pm, edited 1 time in total.

szurcio
KVRian
736 posts since 25 Nov, 2005

Re: Changes in IK Multimedia license transfer policy?

Post Mon Feb 04, 2019 3:20 pm

MountainKing wrote:
Mon Feb 04, 2019 2:55 pm
Teksonik wrote:
Mon Feb 04, 2019 2:50 pm
Might have something to do with the frequent "Buy 1 get 5 free" deals.

So maybe the first one you bought can be transferred but the other four you got for free can't.
Yes, that is it.
Except that I'm not trying to sell the licenses I got for free during sales. I'm trying to sell those that were transferred to my IK account.

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Teksonik
KVRAF
12180 posts since 16 Sep, 2001 from Las Vegas,USA

Re: Changes in IK Multimedia license transfer policy?

Post Mon Feb 04, 2019 4:04 pm

jsp1979 wrote:
Mon Feb 04, 2019 3:18 pm
However, the whole point of the thread is that second hand purchases did not use to be NFR, but now it appears they are.
Well like I said for me Sonic Synth can be transferred but Miroslav can not. To the best of my memory I purchased both directly from IK and not in a group buy. I've got over fifty items in my account so I don't remember the history of them all.

But if IK changed the rules in the middle of the game it would be a pretty distasteful move :?
None are so hopelessly enslaved as those who falsely believe they are free. Johann Wolfgang von Goethe

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Peter - IK Multimedia
KVRAF
6248 posts since 20 Oct, 2009

Re: Changes in IK Multimedia license transfer policy?

Post Mon Feb 04, 2019 5:05 pm

Again, the ticket about this is being reviewed by our Support Manager and he will also consult our IT department to see what's happening. I'm sure they'll sort it out for anybody affected.
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User avatar
Teksonik
KVRAF
12180 posts since 16 Sep, 2001 from Las Vegas,USA

Re: Changes in IK Multimedia license transfer policy?

Post Mon Feb 04, 2019 5:33 pm

I wish I shared your confidence. Of course it's not likely that only the three or four of us so far in this thread who have checked are the only ones affected. Having to check every piece of software every affected user has may take a bit of time. For example to find out why Sonik Synth has a transfer button here and Miroslav doesn't even though I don't remember buying it second hand and so on.

I don't plan on selling any IK software....now....but who knows what the future holds. :shrug:
None are so hopelessly enslaved as those who falsely believe they are free. Johann Wolfgang von Goethe

Digivolt
KVRist
281 posts since 21 Nov, 2018

Re: Changes in IK Multimedia license transfer policy?

Post Tue Feb 05, 2019 8:16 am

Peter - IK Multimedia wrote:
Mon Feb 04, 2019 5:05 pm
Again, the ticket about this is being reviewed by our Support Manager and he will also consult our IT department to see what's happening. I'm sure they'll sort it out for anybody affected.
So what's the policy on license transfer ? Do they become NFR after transfer or not ? :help:

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Burillo
KVRAF
3234 posts since 15 Nov, 2006 from Hell

Re: Changes in IK Multimedia license transfer policy?

Post Tue Feb 05, 2019 8:41 am

i would be OK with an NFR if the license transfer fee was droped. but a fee and NFR on top? you might as well disallow transfers altogether.
From Russia with love

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Peter - IK Multimedia
KVRAF
6248 posts since 20 Oct, 2009

Re: Changes in IK Multimedia license transfer policy?

Post Tue Feb 05, 2019 9:51 am

Digivolt wrote:
Tue Feb 05, 2019 8:16 am
Peter - IK Multimedia wrote:
Mon Feb 04, 2019 5:05 pm
Again, the ticket about this is being reviewed by our Support Manager and he will also consult our IT department to see what's happening. I'm sure they'll sort it out for anybody affected.
So what's the policy on license transfer ? Do they become NFR after transfer or not ? :help:
See my previous post, I don't know of any specific changes and our policies are posted on our site. This particular issue is being handled by our Support Manager and IT staff and those affected will get information about their issue from our Support Manager.
UNO Synth tutorial videos
Follow IK on Facebook for flash giveaways, exclusives, and more.
SampleTank 4 announced and available for pre-order.

szurcio
KVRian
736 posts since 25 Nov, 2005

Re: Changes in IK Multimedia license transfer policy?

Post Mon Feb 11, 2019 12:57 pm

Any update on that?

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in-hertzia
KVRist
113 posts since 15 Dec, 2016 from Madrid, Spain

Re: Changes in IK Multimedia license transfer policy?

Post Sun Feb 17, 2019 6:12 am

@Peter - IK Multimedia, any news?

szurcio
KVRian
736 posts since 25 Nov, 2005

Re: Changes in IK Multimedia license transfer policy?

Post Wed Feb 27, 2019 10:15 am

Are you sure this issue is still "being handled"? There was no communication whatsoever in my case and it's been almost 4 weeks now.

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