Is this meant to be a support forum?

[sandbags]

I've been trialling Nest and posted a few questions and got no answer. Is this meant to be the support forum? If so, it seriously puts me off buying Nest which is hardly cheap. Or perhaps there somewhere better to post questions you actually want an answer to?

Thanks.

Matt

[Sugar Bytes]

Hi sandbags,

really sorry for the long waiting time! Yes, if it is urgent, please rather directly write to support@sugar-bytes.de. This way you normally you get an answer within 24 hours. Best, Nadine