Between November 22nd and 29th, we made some changes to the code in our support contact form on our website that unfortunately introduced a bug where the messages wouldn't get sent in certain situations.
Although the bug is fixed now, around 30 support messages sent through the contact form were affected. So if you contacted us in the past few days through that form and still haven't received a response, please get in touch with us again, as it's likely the message didn't get through.
Sorry for the inconvenience this has caused!
Support contact form issue (Nov 22nd - Nov 29th)
Official support for: orangetreesamples.com
Moderator: Gregjazz
Support contact form issue (Nov 22nd - Nov 29th)
2018-11-29T22:36:23+00:00
Between November 22nd and 29th, we made some changes to the code in our support contact form on our website that unfortunately introduced a bug where the messages wouldn't get sent in certain situations.
Although the bug is fixed now, around 30 support messages sent through the contact form were affected. So if you contacted us in the past few days through that form and still haven't received a response, please get in touch with us again, as it's likely the message didn't get through.
Sorry for the inconvenience this has caused!
Gregjazz
https://www.kvraudio.com/forum/memberlist.php?mode=viewprofile&u=37457
- "The" Jazz
- Topic Starter
- 4560 posts since 18 Aug, 2004 from California, United States
- Contact:
Greg Schlaepfer
Orange Tree Samples
Ultra-realistic sample libraries for Kontakt
Orange Tree Samples
Ultra-realistic sample libraries for Kontakt
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