How do I get my new serial number for RCv4?

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2 posts since 3 May, 2020

Post Wed Jan 20, 2021 11:46 am

I've been trying to get this upgrade for months now with no response from the developer. I bought RCv3 last May so I should be eligible, right?

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4286 posts since 9 Jan, 2010

Post Thu Jan 21, 2021 7:00 am

Hi John,

I am happy that you posted here.
I don't know what is happening, because I received all your e-mails, and sent your new license key about 5 times already, from different e-mail accounts, and also to your gmail address yesterday (also from 2 different e-mail accounts).
I will send all details in PM.

Will you please check your spam folder? None of my e-mails bounced.
It would be a good idea to add my address (info@) to your contacts, or white-list my address.

I am sorry for the inconveniences!
Innovative music software for creative musicians - home of RapidComposer, Melodya and Syne


Topic Starter

2 posts since 3 May, 2020

Post Thu Jan 21, 2021 10:07 am

That took care of it. There's something weird going on with my email. Anyway, Attila sent me the info through the forum and I'm up and running with RC4. I have absolutely nothing bad to say about his support. He tried to help me but I never saw his messages because of a problem on my side.

Thanks Attila.

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