Acoustica Premium 7.1.16 - open file >> crash

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Paulo-Brazil
KVRist
114 posts since 1 Oct, 2017

Post Wed Jul 10, 2019 5:48 am

Acoustica Premium 7.1.16 - open file >> crash

Mr. Stian,

I refer to Acoustica Premium 7.1.16, running on Windows 10 Professional 64-bit.

Acoustica seems to always crash with these actions:

1. Open Acoustica.

2. Click on File > Open - a window opens, for choosing the file.

3. Right-click on a file name on the list - there, Acoustica crashes.
This happens with both wav and mp3 files, I have not tried other kinds of audio files.

I use Windows 10 so that I can open programs and files with just one left click, not the standard double click, I don't know whether this is related to the issue, and also I don't know in which way this might affect the right clicks. My Windows 10 has all the latest updates.

Regards,

Paulo

User avatar
stian
KVRian
950 posts since 1 Jan, 2005 from Norway

Re: Acoustica Premium 7.1.16 - open file >> crash

Post Wed Jul 17, 2019 11:29 pm

Hi Paulo,

Thanks for reporting. I couldn't reproduce this issue and I'm not sure that Acoustica is the culprit. The right mouse button shows the context menu as you know and a malfunctioning shell extension plug-ins could be the cause. Have you tried the same in other software that shows the standard Windows file open dialog?

Best,
Stian

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