Strange MP3-tag

[Gevatter]

Hi,

when I for example normalize a mp3-song, i get a new file with very strange outfit of the mp3-tag as you can see in the attached pictures. One is the original file ans the other the new file generated by Acoustica 7.0.29.

Best regards
Peter

Original05-11-_2017_14-03-12.png

Acoustica05-11-_2017_13-59-00.png

[stian]

Hi!

Hi,

when I for example normalize a mp3-song, i get a new file with very strange outfit of the mp3-tag as you can see in the attached pictures. One is the original file ans the other the new file generated by Acoustica 7.0.29.

Best regards
Peter

Original05-11-_2017_14-03-12.png

Acoustica05-11-_2017_13-59-00.png

Thanks for the report. There seems to be an issue in the ID3 tag parsing or export in Acoustica. Would it be possible to send the source file to our support for testing?

Best,
Stian

[Gevatter]

Hi Stian.

thank you for your quick answer.
Attached please find the source file with the endin mp3A, because mp3 is not allowed

regards,
Peter

[Gevatter]

Hi Stian.
today I checked again the mp3-tag after processing a lot of amazons downloads with the same result: strange letters before "title", "artist" and "album" and all track-numbers are lost.
It it definitley an error in Acoustica !

regards,
Peter

[stian]

Hi Peter,

Thanks for the update! I couldn't see the files attached. Could you please send them to support at acondigital.com per weTransfer?

Thanks,
Stian

[Gevatter]

Hi Stian,

I don't know how weTransfer works! Could you please explain it to me.

Best
Peter

[stian]

Hi Peter!

Sure! Please visit https://wetransfer.com/ and click the button "Take me to Free". Now click the plus symbol to add the file and enter the email address to our support (support at acondigital.com).

Best,
Stian

[stian]

Hi Peter,

Thanks, I have received your files and managed to track down the issue. The characters you are seeing are the "Byte Order Mark" (BOM) used in UTF16 to indicate litte or big endian encoding. We'll make sure that Acoustica strips the BOM in the next update.

Best,
Stian

[Gevatter]

Hi Stian,
thank you for your answer and I'm looking forward for the next update!

Best regards,
Peter

[stian]

Hi Peter,

Hi Stian,
thank you for your answer and I'm looking forward for the next update!

Best regards,
Peter

Thanks, version 7.0.34 should fix the issue:
https://acondigital.com/software/Acoust ... 7_0_34.exe
https://acondigital.com/software/Acoust ... 7_0_34.exe
https://acondigital.com/software/Acoust ... 34.pkg.zip

Best,
Stian

[stian]

Please note that v7.0.35 is official and includes the fix (download links on the right hand side): https://acondigital.com/products/acoust ... io-editor/

Best,
Stian