Verberate 2 Windows 10 high DPI plugin window is broken

Official support for: acondigital.com
User avatar
Kingston
KVRAF
6476 posts since 16 Dec, 2002

Post Sat Jun 15, 2019 12:40 pm

Hello,

I am using Cubase 10 Pro in Windows 10 with a 4k monitor. Windows is set to 125% (high DPI) scale and additionally Cubase is running using its HiDPI setting.

Verberate 2 plugin window is drawn too small and it cuts about half of the plugin window. Half of the settings are not shown in the too small plugin windows which makes the plugin quite useless since I can only control a bit of it.

I can see the plugin has tried to scale itself accordingly but it does not set a correct window size for itself.

Please fix.

Screenshot attached.
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User avatar
stian
KVRian
966 posts since 1 Jan, 2005 from Norway

Re: Verberate 2 Windows 10 high DPI plugin window is broken

Post Mon Jun 17, 2019 6:25 am

Kingston wrote:
Sat Jun 15, 2019 12:40 pm
Hello,

I am using Cubase 10 Pro in Windows 10 with a 4k monitor. Windows is set to 125% (high DPI) scale and additionally Cubase is running using its HiDPI setting.

Verberate 2 plugin window is drawn too small and it cuts about half of the plugin window. Half of the settings are not shown in the too small plugin windows which makes the plugin quite useless since I can only control a bit of it.

I can see the plugin has tried to scale itself accordingly but it does not set a correct window size for itself.

Please fix.

Screenshot attached.
Thanks for reporting! Is this the VST3 plug-in? If not, please use VST3 as it supports high DPI. High DPI is only possible with VST2 in hosts that support the Studio One extensions for communication DPI awareness between host and plug-in.

Best,
Stian

User avatar
Kingston
KVRAF
6476 posts since 16 Dec, 2002

Re: Verberate 2 Windows 10 high DPI plugin window is broken

Post Mon Jun 17, 2019 1:29 pm

This is the 64bit VST3 plugin. It's the only version I have installed.

I can see that the plugin scales its internal UI according to the high DPI scale just fine. But it does not set a correct window size. It's probably using the default non-high-DPI scale window size which is too small.

I am now communicating with both this forum and acondigital.com support. Which one is the preferred method?

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