Tracktion Download Manager (Beta)

Discussion about: tracktion.com
dRowAudio
KVRian
1493 posts since 30 Dec, 2012

Post Thu Aug 29, 2019 8:02 am

Hi everyone, you might have noticed in your downloads area on tracktion.com that we've released a beta of our new "Tracktion Download Manager".

This will now handle downloads for you, let you know when there are updates and automatically install downloads to default locations (Mac & Windows only for now).

This can greatly improve the update experience, especially if you've got a lot of Tracktion products.

Check it out and let us know what you think!
Screenshot 2019-08-29 at 16.54.50.png
Screenshot 2019-08-29 at 16.55.11.png
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mfkne
KVRist
277 posts since 17 Sep, 2004 from Good Old Germany

Re: Tracktion Download Manager (Beta)

Post Thu Aug 29, 2019 8:34 am

Great, so far. Good idea. But unfortunately my Waveform 10 license (stable and/or beta) as well as my Waverazor 2 license was not offered as Download inside the manager plugin.



I am on MacOS.

dRowAudio
KVRian
1493 posts since 30 Dec, 2012

Re: Tracktion Download Manager (Beta)

Post Thu Aug 29, 2019 9:11 am

Hi there, do any items appear in the list? Is it just those two that aren't there?

midklang
KVRist
100 posts since 17 Jun, 2007

Re: Tracktion Download Manager (Beta)

Post Thu Aug 29, 2019 10:30 am

forget this.
edit:
(I meant my own posting I wrote here and I have deleted :) )
Last edited by midklang on Thu Aug 29, 2019 11:55 am, edited 1 time in total.

dRowAudio
KVRian
1493 posts since 30 Dec, 2012

Re: Tracktion Download Manager (Beta)

Post Thu Aug 29, 2019 10:53 am

Not quite sure I understand...

Cheve
KVRer
20 posts since 11 Dec, 2018

Re: Tracktion Download Manager (Beta)

Post Thu Aug 29, 2019 10:57 am

Is this replacing the current download section in the daw options?

dRowAudio
KVRian
1493 posts since 30 Dec, 2012

Re: Tracktion Download Manager (Beta)

Post Thu Aug 29, 2019 11:10 am

We're still deciding the best way to proceed with this but at the moment things will stay the same if you don't install the download manager.

If you do install the download manager, the Waveform downloads list will still populate and you'll get notified when there are updates, but clicking the "Download" button for an item will launch the download manager and start it downloading (and installing when completed if you've enabled that).

mfkne
KVRist
277 posts since 17 Sep, 2004 from Good Old Germany

Re: Tracktion Download Manager (Beta)

Post Thu Aug 29, 2019 7:55 pm

dRowAudio wrote:
Thu Aug 29, 2019 9:11 am
Hi there, do any items appear in the list? Is it just those two that aren't there?
Yes, just the two. All the other licenses are shown.

dRowAudio
KVRian
1493 posts since 30 Dec, 2012

Re: Tracktion Download Manager (Beta)

Post Fri Aug 30, 2019 1:46 am

Ok, thanks. I'll pass this on to our web admin to check why this might be.
Thanks for reporting.

Kott
KVRist
84 posts since 12 Mar, 2013 from Russia, Vladivostok

Re: Tracktion Download Manager (Beta)

Post Fri Aug 30, 2019 2:06 am

>>install downloads to default locations (Mac & Windows only for now).

IMO, it will be hard to make it work flawlessly in Linux.

PS, I mean installing waveform*.deb, not plugins/data in user's dir

dRowAudio
KVRian
1493 posts since 30 Dec, 2012

Re: Tracktion Download Manager (Beta)

Post Fri Aug 30, 2019 3:03 am

Yeah, that's why I've left if for now. There doesn't seem to be a canonical way to do things in Linux so anything we do will probably be wrong for the majority of users. Linux users can still take advantage of the update notifications and downloading features though.

dRowAudio
KVRian
1493 posts since 30 Dec, 2012

Re: Tracktion Download Manager (Beta)

Post Fri Aug 30, 2019 7:15 am

mfkne wrote:
Thu Aug 29, 2019 7:55 pm
dRowAudio wrote:
Thu Aug 29, 2019 9:11 am
Hi there, do any items appear in the list? Is it just those two that aren't there?
Yes, just the two. All the other licenses are shown.
Can I double check that these two products aren't appearing in any list? Have you tried switching to the "Installed products" on the left hand side?

If they're not under any the lists, can you email support@tracktion.com with your registered tracktion.com email so Brian can take a look at your specific account?

Watchful
KVRist
227 posts since 9 Jan, 2018

Re: Tracktion Download Manager (Beta)

Post Fri Aug 30, 2019 7:37 am

Not functional for me under Windows 10.

Within Waveform 10, it tells me there's nothing to update, and to go to tracktion.com to reinstall.

Having done that, I get...

"Unable to Find Downloads

There was a problem finding available downloads. Please check your username, password and internet connection and try again."

It's in a loop, no matter how many times I try.

toddbooster
KVRer
14 posts since 27 Feb, 2019

Re: Tracktion Download Manager (Beta)

Post Sun Sep 01, 2019 5:48 pm

Everything seems right, except for one little detail: It lists Waveform 9 under Installed Products, when in fact Waveform 10 is installed. Waveform 10 isn't listed anywhere.

fde101
KVRist
141 posts since 16 Mar, 2017

Re: Tracktion Download Manager (Beta)

Post Mon Sep 02, 2019 1:57 am

For me the installer (Mac) goes from "Validating packages" to "The installation failed".

The download manager application does show up in /Applications, however, and when I run it I get a window listing my "Installed Products" as including Waveform 8 and Waveform 9 - however, I too have Waveform 10 installed, and I removed Waveform 8 and 9 from the system a while back as I was running out of space and didn't see a need to keep all of the various versions installed.

Note that Waveform is not listed under Available Downloads within Waveform either, so I suspect this is an installation issue on my system.

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