Can't save Cream Presets in Ableton.

Official support for: kirnuarp.com
KVRist
493 posts since 13 May, 2015

Post Wed Aug 26, 2015 2:47 pm

Hi,

Purchased Cream from Plugin Boutique. Running it in Ableton Live 9 on Windows 8.1. Managed to register it with the PB provided serial number and Cream says I am registered at the top of the plugin. I cannot save any presets. They appear in the user dropdown in the session but when I close down Live and start it up again they are gone. I have tried reinstalling and placing the data directory in various places, including the programs folder and my VST folder with the cream dll but with no effect. Is there a default place for the data folder under Windows? Strangely, when I save the ableton live set and open it again the last used Cream settings are intact but nothing is saved in the user folders.

Help please
Simon

KVRist

Topic Starter

493 posts since 13 May, 2015

Post Thu Sep 03, 2015 3:11 am

SOLUTION

The data path needs to set to a location which doesn't need any additional privileges for example C:\Users\(username)\Documents\cream. Also after installing Cream it may be necessary to run Ableton Live as administrator. Right click on the Live link/icon and choose run as administrator.

Thanks to Plugin Boutique for obtaining the solution from Kirnu.

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