Never received an email from SendOwl about Brainworx

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sovietpop
KVRist
223 posts since 16 Apr, 2004

Post Mon Jun 15, 2020 6:49 pm

So did everyone received an email about the transfer of PPG to Brainworx ?
I've never received anything and im about to buy a new Mac so what do i do ?

Thanks.

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masterhiggins
KVRAF
2300 posts since 31 Dec, 2004 from People's Republic of Minnesota

Re: Never received an email from SendOwl about Brainworx

Post Tue Jun 16, 2020 1:00 am

I received one. It still authorizes with the old key that you received when you purchased it. PA will eventually get the authorization moved over to their online activation method when their update is released.

If your spam folder didn’t receive it I’d contact PA and verify that they have your record of purchase/registering. It should’ve all been sent to them.

sovietpop
KVRist
223 posts since 16 Apr, 2004

Re: Never received an email from SendOwl about Brainworx

Post Mon Jun 22, 2020 4:54 am

Thanks for the answer, i will send an email to PA.

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