number of activations?

Official support for: wolfgangpalm.com
noizetronic
KVRist
420 posts since 8 Jul, 2004

Post Tue Dec 10, 2013 4:45 pm

Hi there,

since WaveGenerator is protected by challenge/response, it would be interesting to know on how many machines it is allowed to run. For example, can i use it on a main stationary audio pc while also using it on a notebook?

Shabdahbriah
KVRAF
4813 posts since 19 Jun, 2008 from Seattle

Post Tue Dec 10, 2013 7:56 pm

noizetronic wrote:Hi there,
For example, can i use it on a main stationary audio pc while also using it on a notebook?
Yes. You could (as another example) have it installed concurrently on both a Mac and a PC.

Simply ask for a second activation.
Perception is the ultimate "reality" ~ but not, the ultimate Truth.

Gadget Fiend
KVRist
129 posts since 5 Feb, 2012

Re: number of activations?

Post Sun Oct 25, 2015 1:35 pm

My PC crashed HARD yesterday and I am now in the process of re-installing all of my software. Unfortunately, I can't re-authorize WaveMapper because I installed a larger SSD as my system drive and have gone back to running Windows 7 Pro which seems more stable than Window 8 or 10.

Does anyone know if there is a way to reset the authorization on the Wolfgang Palm site? It seems odd that I have to email the company to get another authorization. Most companies have a way to do this on their site.
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Shabdahbriah
KVRAF
4813 posts since 19 Jun, 2008 from Seattle

Re: number of activations?

Post Mon Oct 26, 2015 2:43 am

Gadget Fiend wrote:My PC crashed HARD yesterday and I am now in the process of re-installing all of my software. Unfortunately, I can't re-authorize WaveMapper because I installed a larger SSD as my system drive and have gone back to running Windows 7 Pro which seems more stable than Window 8 or 10.

Does anyone know if there is a way to reset the authorization on the Wolfgang Palm site? It seems odd that I have to email the company to get another authorization. Most companies have a way to do this on their site.
As far as I am aware, it is still necessary to ask via email, as it is a 'challenge/response' authorization, it is subject to the system/OS 'drive', on which it is installed. No different than asking for a 'second' authorization, as noted above.

best.
Perception is the ultimate "reality" ~ but not, the ultimate Truth.

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