Login / Register 0 items | $0.00 New @ KVR
User avatar
EvilDragon
KVRAF
 
16288 posts since 6 Jan, 2009, from Croatia

Postby EvilDragon; Thu Sep 10, 2015 7:43 am Re: Support Issue

Not really defending them (but I can sympathize), I have my own gripes heh, but they are unrelated to DPI scaling - just broken GUI in certain cases, then VERY much needed increased polyphony for VPro and Loom (6 voices is a joke), etc etc.
Hans25
KVRian
 
1427 posts since 22 Feb, 2005

Postby Hans25; Thu Sep 10, 2015 7:55 am Re: Support Issue

EvilDragon wrote:Not really defending them (but I can sympathize), I have my own gripes heh, but they are unrelated to DPI scaling - just broken GUI in certain cases, then VERY much needed increased polyphony for VPro and Loom (6 voices is a joke), etc etc.


Ah ok. Yes I can see you are "Chief Technology Officer" VIP Master, so I guess you could be called a developer ;-).
User avatar
sbangs_air
KVRian
 
569 posts since 9 Jun, 2014, from UK

Postby sbangs_air; Thu Oct 22, 2015 12:57 am Re: Support Issue - CRAP

2.0.6 is now published resolving this issue.
Software Brand Manager

inMusic Brands
AIR | Akai Professional | Alesis | ▲lto Professional | Denon DJ | Denon Professional | ION Audio | M-Audio | Marantz Professional | MixMeister | Numark | SONiVOX
Email. sbangs@inmusicbrands.com
User avatar
EvilDragon
KVRAF
 
16288 posts since 6 Jan, 2009, from Croatia

Postby EvilDragon; Thu Oct 22, 2015 1:46 am Re: Support Issue - CRAP

Does 2.0.6. also fix various GUI issues in Reaper and Studio One (in VacuumPro, Structure, Transfuser)?
User avatar
sbangs_air
KVRian
 
569 posts since 9 Jun, 2014, from UK

Postby sbangs_air; Thu Oct 22, 2015 1:47 am Re: Support Issue - CRAP

These should also be covered.
Software Brand Manager

inMusic Brands
AIR | Akai Professional | Alesis | ▲lto Professional | Denon DJ | Denon Professional | ION Audio | M-Audio | Marantz Professional | MixMeister | Numark | SONiVOX
Email. sbangs@inmusicbrands.com
User avatar
EvilDragon
KVRAF
 
16288 posts since 6 Jan, 2009, from Croatia

Postby EvilDragon; Thu Oct 22, 2015 1:59 am Re: Support Issue - CRAP

OK let's see. :)
User avatar
EvilDragon
KVRAF
 
16288 posts since 6 Jan, 2009, from Croatia

Postby EvilDragon; Thu Oct 22, 2015 2:10 am Re: Support Issue - CRAP

Sorry, Simon, but Reaper and S1 issues with "Smart" page on VPro is not fixed at all in this update... It still messes up the host preset browser strip.

You guys have some serious problems with your GUI resizing code...

Here's VPro in S1:

Image

And in Reaper:

Image
User avatar
EvilDragon
KVRAF
 
16288 posts since 6 Jan, 2009, from Croatia

Postby EvilDragon; Thu Oct 22, 2015 2:21 am Re: Support Issue - CRAP

Strike doesn't want to update because of a wrong path or something. There are no forward slashes in file paths on Windows. Please get your shit together, guys!

Image


For the record - this is not a network location, it's one of my hard drives. It's just wrong to imply that forward slash on a Windows system.


EDIT: Similar issue with Velvet update...

Image
User avatar
sbangs_air
KVRian
 
569 posts since 9 Jun, 2014, from UK

Postby sbangs_air; Thu Oct 22, 2015 2:26 am Re: Support Issue - CRAP

Thanks for the feedback I will pass this on to the team. Unfortunately we have limited resources so maximizing testing across a multitude of DAWS can be tricky. Our main commitments of support are for Ableton, Logic, Bitwig, VIP, Digital Performer and Cubase. Although every effort is made on others.

I have not seen the update issue but will investigate.
Software Brand Manager

inMusic Brands
AIR | Akai Professional | Alesis | ▲lto Professional | Denon DJ | Denon Professional | ION Audio | M-Audio | Marantz Professional | MixMeister | Numark | SONiVOX
Email. sbangs@inmusicbrands.com
User avatar
EvilDragon
KVRAF
 
16288 posts since 6 Jan, 2009, from Croatia

Postby EvilDragon; Thu Oct 22, 2015 2:34 am Re: Support Issue - CRAP

There are smaller developers out there that have no problems supporting more DAWs than you guys. Just saying.
User avatar
EvilDragon
KVRAF
 
16288 posts since 6 Jan, 2009, from Croatia

Postby EvilDragon; Thu Oct 22, 2015 3:12 am Re: Support Issue - CRAP

Yep, these updates have now trashed my Velvet and Strike 2 installs. Woohoo. Now trying to roll-back to v2.0.4 for Velvet, it doesn't want to install it at all, I get the same error as in this thread: viewtopic.php?f=265&t=448225

And v2.0.6 won't install because of forward slash issue.
jdnz
KVRian
 
688 posts since 2 Oct, 2011, from Christchurch, New Zealand

Postby jdnz; Thu Oct 22, 2015 8:35 am Re: Support Issue - CRAP

EvilDragon wrote:Strike doesn't want to update because of a wrong path or something. There are no forward slashes in file paths on Windows. Please get your shit together, guys!

Image


For the record - this is not a network location, it's one of my hard drives. It's just wrong to imply that forward slash on a Windows system.


EDIT: Similar issue with Velvet update...

Image



aactually internally windows (and msdos before it) handles forward slashes and backslashes the same, it's just the command interpretter that thinks a forward slash denotes a switch
bungle
KVRian
 
1497 posts since 12 Mar, 2004

Postby bungle; Thu Oct 22, 2015 8:53 am Re: Support Issue - CRAP

Glad i came here before pulling the trigger on a plugin package from these guys, definitely one to avoid :(
If your plugin is a C++ creation, please don't say so.
If it is, pop round Marcos, he has just bought you a Mac to port it.
User avatar
sbangs_air
KVRian
 
569 posts since 9 Jun, 2014, from UK

Postby sbangs_air; Fri Oct 23, 2015 4:22 am Re: Support Issue - CRAP

Hello, we have spoken with the engineers the issue is the update package requires 2.0.5 or greater so please run the previous updater if you have not taken the jump from a previous version yet.
Software Brand Manager

inMusic Brands
AIR | Akai Professional | Alesis | ▲lto Professional | Denon DJ | Denon Professional | ION Audio | M-Audio | Marantz Professional | MixMeister | Numark | SONiVOX
Email. sbangs@inmusicbrands.com
User avatar
EvilDragon
KVRAF
 
16288 posts since 6 Jan, 2009, from Croatia

Postby EvilDragon; Fri Oct 23, 2015 6:17 am Re: Support Issue - CRAP

How, when 2.0.5. isn't even available for some products on your website? There's only 2.0.4 for Strike 2 and Velvet, for example. Explain.
PreviousNext

Moderators: Moderators (Main), AIR Music Technology Mods

Return to AIR Music Technology