AIR Music Technology

Mister Natural · Post by **Mister Natural** » Thu Dec 07, 2017 11:30 pm

looks like I've run-out of authorizations on two of my favorite instruments here. I've contacted support earlier in the week and have heard nothing. I also tried to download new installers for Hybrid3 and Loom Classic. The website said that the installers would be emailed to me but I haven't seen anything from AIR.

a little help please - PM me

sbangs_air · Post by **sbangs_air** » Fri Dec 08, 2017 9:50 am

Hello, sorry things are very busy with Black Friday right now but if you emailed softwaresales[at]airmusictech.com we are endeavouring to get back to everyone by end of play today.

freimann · Post by **freimann** » Fri Dec 08, 2017 1:51 pm

Hello,

I am in a very similar situation - after applying the latest security updates for OSX El Capitan on my iMac (2009) - I have lost all my machine-based iLok licenses - incl. the one for Xpand!2 ...

I have contacted iLok.com immediately but they declined to offer any assistance to resolve and rectify the problem ...

I have also sent an email to softwaresales[at]airmusictech.com and would appreciate any help or advice ...

regards ...

p.f.

ghettosynth · Post by **ghettosynth** » Fri Dec 08, 2017 1:54 pm

And you guys wonder why some of us really appreciate the dongle.

sbangs_air · Post by **sbangs_air** » Fri Dec 08, 2017 2:02 pm

Hi All, for the quickest service its best to email or call us directly. While we do endeavor to check here we cant help with Serial Related questions easily on the forum. We offer completely free Phone Support for a quicker response also.

AIR Music Technology

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re-install of instruments after computer repairs