Loom II wavetable doesn't seem to do anything

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Hi, I can't get the Loom II wavetable feature to work. It doesn't have any sort of effect on the sound despite playing with all the settings or where I place it. I've tried a lot of different wavetables as well. Sometimes, it will crash my daw when I click on the wavetable page after loading one.

The only exception to all of this is the emotive preset from loom classic still works normally but when I try to swap it out, it either crashes or does nothing. Does anyone else have this problem?

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Didn't have this specific issue but contacted support months ago for an issue with Loom 2 crashing Logic.
Never had any reply (except the (automatic) confirmation they had the inquiry).

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I reinstalled it again which I've done in the past but this time I can get it to work but only the double wavetable. The single doesn't produce any sound

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