Acoustic Bass

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2 posts since 12 Dec, 2005

Post Mon Sep 07, 2020 3:26 pm


For some reason my Acoustic Bass will not load and because files are not found in Kontakt. My sample folders don't look like the ones in the manual. I looked for my original email link and couldn't find it although I'm guessing the link isn't good anymore. I also have a backup, but it has the same files.

Edit: I purchased the Acoustic Bass on March 14, 2020.
Screen Shot 2020-09-07 at 4.16.21 PM.png
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Topic Starter

2 posts since 12 Dec, 2005

Post Wed Sep 09, 2020 8:30 pm

Does anyone even read these posts? I have no idea how to even contact Premiere Sound Factory. This has to be the worst support I’ve ever seen. I can’t even contact the company directly? I have 40K worth of software from every major developer and never have these kinds of issues.

User avatar
79 posts since 18 Aug, 2017 from South of Tokyo

Post Wed Sep 09, 2020 9:53 pm

I'm sorry for the late reply. I don't know how to email me when someone post.
I will send the links again via email.
Thank you.

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