Changing the title was the right thing to do, I do agree that everyone should be open to talk about their experience and it seems some people are not happy with this company. That is a good thing but titles show up in google searches, said language as the original post may indeed draw unfair conclusions from those who search and dont dig deeper if you understand my point. It's easy to say the site is biased but there are far many more reasons why this could happen that should be considered besides shooting from the hip at mods and admin.
The original title could be read as a fact (especially in the tagline of a google search) and you quite clearly state it's your opinion, see the point? Your opinion, not this site's even if it is valid. I am sorry you took it wrong but I do hope you can understand the reasoning behind it.So my uneditied title for this thread was an advice to "stay away from them", cuase I find their terms of sale and zero unwillingness to discuss a mutual beneficial solution bad.