Why is iLok license manager so SH!T ???

VST, AU, etc. plug-in Virtual Effects discussion
User avatar
LeVzi
KVRAF
2225 posts since 8 Jul, 2008 from UK

Post Fri Dec 13, 2019 3:33 pm

sureno wrote:
Fri Dec 13, 2019 1:47 pm
when you say account do you mean sound toys account or ilk account, if its in the sound toys account you should have a serial number that you enter into ilk then it downloads the license to where you desire. to add the serial its a button with 3x dots in the top right of the ilk app


EDIT: also go to your account on sound toys and go to

My Account>
View All Individually Licensed Product Installers>
then look at the ilk name its registered too and cross reference it to the ilk sign in on the app

then you may have to click the license if you see it and activate it (right click) to where you want eg dongle or disk
LeVzi wrote:
Fri Dec 13, 2019 1:42 pm
rasmusklump wrote:
Fri Dec 13, 2019 10:08 am
Must be very complicated to drag a license from one place to another with the mouse...

I wish all my plugins were on iLok...
Drag from where to where, smartarse? It's not showing in the manager at all, yet its In the account
That's an activation serial, I only have a plugin serial in my soundtoys account.

Turns out I have multiple iLok accounts on the same email, how is that even possible, and iLok are asking me $25 per license to transfer them to my own account. In the same email. Lol

a) how did I manage to create multiple accounts using the same email? No other company would allow this

b) then to transfer the licenses they are asking 25 dollars, yet the different licenses are all showing in the manager, so it's either an error on their part, or their software is right and their website is wrong.

I've contacted soundtoys to find out what's gone wrong their end too as I have 2 of their plugins, yet only one is showing.
Forward ever, Backward never

Milimart22
KVRer
6 posts since 13 Dec, 2019

Re: Why is iLok license manager so SH!T ???

Post Fri Dec 13, 2019 3:48 pm

It's just awful. eLicenser is much better although I hate dongles in general.

User avatar
digitalboytn
KVRAF
1537 posts since 8 Dec, 2008 from Global Cowboy

Re: Why is iLok license manager so SH!T ???

Post Fri Dec 13, 2019 4:01 pm

Ahhh iLok...

More polarising than Marmite...

I got fed up with all of the iLok BS,so now I live in an iLok free world and it's all good...

There are other pathways that you can take :)
Sorry - I don't use auto-tune....

yellowmix
KVRian
1484 posts since 11 Aug, 2012 from omfr morf form romf frmo

Re: Why is iLok license manager so SH!T ???

Post Fri Dec 13, 2019 4:41 pm

I had the most unpleasant experience recently with licensing Vengeance/keilworth Avenger with the new Codemeter by Wibu system. First, no manual, need to find an arcane forum or private Fecebook post to get some semblance of where to start.

Had to download and install Codemeter app, okay, that is reasonable. Had to authenticate and generate and download a license file from the Avenger site to give to the Codemeter app to verify which then generated a response file which I had to upload to the Avenger site for more verification. Fine. I guess.

I'm a techie person so this was doable but woe be unto the average user. Especially when there weren't explicit instructions and the app terminology is 100% Wibuspeak jargon. And you can't buy the dongle by itself!

If you're going to implement a third-party DRM system please use iLok. Vendor deposits a license into your account, you log into the app with your account details and activate it, the end. You can move licenses around with a few clicks. Every other system is a song and dance and 529 college fund.

User avatar
digitalboytn
KVRAF
1537 posts since 8 Dec, 2008 from Global Cowboy

Re: Why is iLok license manager so SH!T ???

Post Fri Dec 13, 2019 5:51 pm

yellowmix wrote:
Fri Dec 13, 2019 4:41 pm
Every other system is a song and dance and 529 college fund.
This is not true...
Sorry - I don't use auto-tune....

raintalk
KVRist
328 posts since 15 Mar, 2006

Re: Why is iLok license manager so SH!T ???

Post Fri Dec 13, 2019 6:17 pm

Don't disparage my love for iLok!

Ben H
KVRAF
2135 posts since 28 Jul, 2003

Re: Why is iLok license manager so SH!T ???

Post Fri Dec 13, 2019 6:27 pm

edited
Last edited by Ben H on Sat Dec 14, 2019 3:05 am, edited 1 time in total.
My main tools: Kontakt, Omnisphere, Samplemodeling + Audio Modeling. Akai VIP = godsend. Tari's libraries also rock.

glokraw
KVRAF
7341 posts since 6 Oct, 2004

Re: Why is iLok license manager so SH!T ???

Post Fri Dec 13, 2019 6:53 pm

LeVzi wrote:
Fri Dec 13, 2019 3:33 pm
a) how did I manage to create multiple accounts using the same email? No other company would allow this
Have you changed network adaptors, or other hardware that ilok
manager could mistake for a second computer?

Or made purchases/registration from different computer?

Maybe that would explain how a second account was established.
A korg user reported he had network MAC set to randomize
it's address, but Korg, which ID'd the reg based on the address,
wanted a new registration for every boot. :dog:
Hang a pirate, if you get the chance :party: :evil: :party:
All this extra security crapola is on them!

The advice given when setting up an OS change,
or different computer, is usually to unauthorize all
ilok products first, make the big change, then re-authorize
in the new setup. Maybe you could authorize them all to one account,
once they were unauthorized?
Good luck! :hyper:

User avatar
mgw38
KVRAF
2220 posts since 26 Jul, 2015 from Philadelphia

Re: Why is iLok license manager so SH!T ???

Post Fri Dec 13, 2019 7:11 pm

yellowmix wrote:
Fri Dec 13, 2019 4:41 pm
I had the most unpleasant experience recently with licensing Vengeance/keilworth Avenger with the new Codemeter by Wibu system.
Crap, completely forgot that Vengeance went Wibu. That is annoyance on a completely different level. The ghost of licensing past. :dog:

yellowmix
KVRian
1484 posts since 11 Aug, 2012 from omfr morf form romf frmo

Re: Why is iLok license manager so SH!T ???

Post Fri Dec 13, 2019 7:11 pm

digitalboytn wrote:
Fri Dec 13, 2019 5:51 pm
This is not true...
Tell us what third party DRM system for audio plugins is better in convenience (one-click machine-optional, cloud-optional, dongle-optional activation) and long-term and ease of availability for both developers and customers. Wibu/Codemeter/Ignition isn't, eLicenser isn't, Sentinel isn't.

User avatar
Boone777
KVRian
823 posts since 8 Aug, 2011

Re: Why is iLok license manager so SH!T ???

Post Fri Dec 13, 2019 7:18 pm

I've been lucky and never had problems with Ilok. It can be practicle on a usb key to move from computer to computer but reality is it can also be an extra step that can possibly be go wrong in using your plugins.

For that reason I avoid it for all my 'serious' plugins, and use it mostly for freebies or some plugins that can be easily replaced by an alternative already installed.

Same for IK and Waves, I understand they want to protect their software but it's sad that the paying user is penalised for having to jump through extra hoops. Klanghelm, TDR, U-He, Melda, Hornet,etc. for less headache and top quality is my prefered way to go now.
Win 7, 64Bit, 16 Gig RAM, Intel i7 Quad 3.9, Reaper 5.965, Steinberg MR816x

Kinh
KVRian
1294 posts since 26 Aug, 2012

Re: Why is iLok license manager so SH!T ???

Post Fri Dec 13, 2019 9:03 pm

You've probably overlooked something. The obvious:
-sign in
-select under 'local' your actual ilok device first. there you'll see your license, right click, activate
-make sure you're not not just registering your product on the soundoys pages vs activating it
-soundtoys transfer the license the moment you activate it using serial number
-read the pdf instructions on activation for that product

User avatar
Spencer Maddox
KVRian
587 posts since 19 Oct, 2017 from a state of anxiety

Re: Why is iLok license manager so SH!T ???

Post Fri Dec 13, 2019 9:37 pm

I’ve just accepted Ilok as a nessecary annoyance.
If I wanted to cut out Ilok from my system I’d have to abandon Falcon AND slate VMR (the entire slate collection but specifically the VMR).
2 plugins that mean way to much to me for me to just stop using the ILOK. Especially Falcon...Man I love Falcon.

If Falcon (or rather UVI) and Slate ever went a different CPR then things are more interesting but they are an essential part of my workflow that I just don’t plan on abandoning.

Too be fair As we’ve seen with Vengeance this month, it’s not like the others are much better, in fact Ilok might be the best of its kind.
College Flunkie
Preset Junkie

rasmusklump
KVRian
951 posts since 13 May, 2004 from Germany

Re: Why is iLok license manager so SH!T ???

Post Fri Dec 13, 2019 11:29 pm

as expected a user error. But the topic still says "shit".

I would love more companies would let me have more than one account for different purposes, Studios etc. with one mail account.

Hanz Meyzer
KVRian
1461 posts since 20 Oct, 2014

Re: Why is iLok license manager so SH!T ???

Post Sat Dec 14, 2019 12:04 am

Well, at least software ilok seems to work, once it works.... For now :hihi: You never know with these intrusive driver based copy protections. I don't even now ask for Catalina compatibility.

I think it works for both the users and devs, but the management app and website indeed look like from the 90s. Also extremely high transfer fee.

In the end I prefer companies who understood that giving the paying, honest customer constant extra value over users of shitty cracked versions is the best way to go. Timebombs are good, too.

If your software turns into fort knox, you did something wrong, to your customers.

You need to run the ilok'ed plugin once, so then it will appear in the ilok manager software, where you usually can autorize by single click and internet connection. If this doesn't work, I think you also can enter some code...

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