That's an activation serial, I only have a plugin serial in my soundtoys account.sureno wrote: ↑Fri Dec 13, 2019 1:47 pmwhen you say account do you mean sound toys account or ilk account, if its in the sound toys account you should have a serial number that you enter into ilk then it downloads the license to where you desire. to add the serial its a button with 3x dots in the top right of the ilk app
EDIT: also go to your account on sound toys and go to
View All Individually Licensed Product Installers>
then look at the ilk name its registered too and cross reference it to the ilk sign in on the app
then you may have to click the license if you see it and activate it (right click) to where you want eg dongle or disk
Turns out I have multiple iLok accounts on the same email, how is that even possible, and iLok are asking me $25 per license to transfer them to my own account. In the same email. Lol
a) how did I manage to create multiple accounts using the same email? No other company would allow this
b) then to transfer the licenses they are asking 25 dollars, yet the different licenses are all showing in the manager, so it's either an error on their part, or their software is right and their website is wrong.
I've contacted soundtoys to find out what's gone wrong their end too as I have 2 of their plugins, yet only one is showing.